Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taliya Cooper

Eagan,MN

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, notably at Jimmy Johns Gourmet Subs. Expert in customer service and time management, adept at resolving complex issues and fostering a positive environment. Demonstrates exceptional attention to detail and computer skills, contributing to significant improvements in efficiency and customer engagement. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

1
1
year of professional experience

Work History

Associate

Jimmy Johns Gourmet Subs
04.2021 - 03.2022
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Barista

Starbucks, Barista
10.2020 - 04.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High School Diploma -

Area Learning Center
Eagan, MN
06.2025

Skills

Customer Service

Time Management

Attention to Detail

Computer Skills

Customer interaction

Cash Handling

Oral communication

Timeline

Associate

Jimmy Johns Gourmet Subs
04.2021 - 03.2022

Barista

Starbucks, Barista
10.2020 - 04.2021

High School Diploma -

Area Learning Center
Taliya Cooper