Aaron Hand
Decatur
Summary
Senior Loan Consultant recognized for high productivity in loan processing and client advocacy. Expertise in risk assessment and negotiation, securing favorable terms that enhance customer satisfaction. Proven track record in maintaining compliance and delivering exceptional service throughout the loan lifecycle.
Overview
25
25
years of professional experience
Work History
Sr Loan Consultant
Saxton Mortgage
Scottsdale
03.2026 - Current
- Reviewed loan applications for completeness and accuracy before submission.
- Evaluated borrower financial profiles for eligibility and risk assessment.
- Researched and analyzed client financial information to determine eligibility for loans.
- Provided support to loan applicants regarding the process and requirements for obtaining a loan.
- Assisted clients in understanding credit reports and improving credit scores.
Sr Loan Consultant
PHH Mortgage Corporation
Plano
03.2024 - 11.2025
- Negotiated loan agreement terms with clients, aligning interest rates, repayment plans, fees, and collateral requirements with client needs.
- Guided customers in selecting loan products tailored to individual needs, enhancing their borrowing experience.
- Monitored loan progress throughout life cycle, ensuring timely payment processing and resolving issues to improve customer satisfaction.
- Verified loan applications for accuracy and completeness, ensuring compliance and readiness for submission to lenders.
- Evaluated loan applications for compliance with company and regulatory standards.
Sr Debt Consultant
BEYOND FINANCE
Chicago
10.2023 - 01.2024
- Collaborated with creditors to negotiate favorable settlement terms for clients.
- Guided clients through all stages of the consolidation process while ensuring high-quality customer service.
- Assisted clients in consolidating debt by providing tailored options and emotional support based on individual needs.
- Developed personalized debt reduction plans to meet clients' needs and goals.
- Provided clients with actionable insights from credit reports to identify suitable financial products.
- Evaluate clients' income to make sure specific products fit within the budget.
Mortgage Professional
MR. COOPER
Irving
03.2019 - 10.2023
- Evaluated income, assets, appraisal, and credit documentation for loan processing.
- Assessed mortgage loan applicants' qualifications based on application information, facilitating effective loan processing.
- Evaluated customer creditworthiness and reviewed loan agreements regularly to identify changes during purchase or refinance processes.
- Guided customers through inbound and outbound calls on loan options, ensuring informed decisions.
Sr Loan Consultant
CALIBER HOME LOANS
Irving
04.2017 - 03.2019
- Ranked in the top 10% of loan consultants for loans submitted to underwriting.
- Ranked in the top 10% of loan consultants for app-to-fund percentage.
- Executed automated underwriting system to assess loan applications, send initial disclosures, lock rates, and collect necessary income/asset information upfront, improving application quality and efficiency.
- Followed up with previously interested customers to advance applications, increasing conversion rates.
- Completed applications for identified benefits, assisting customers in their loan decision processes.
- Handled warm-transfer calls with current Caliber customers in fast-paced call center environment, ensuring timely support and guidance.
Loan Officer
LOAN DEPOT
Plano
11.2015 - 04.2017
- Guided customers through loan origination and closing procedures, enhancing their understanding of each step.
- Evaluated loan applications, financial status, credit, and property assessments during inbound calls to determine loan feasibility.
- Followed all federal and state compliance guidelines for retail mortgage lending.
- Earned Top Performer Awards for outstanding performance in funded units and loan volume during tenure.
- Maintained loan applicant database daily, ensuring accuracy and accessibility of information.
Completions/Production Operator
PROPETRO SERVICES
Elk City
06.2011 - 10.2015
- Supported fracking operations during well completions, enhancing project execution effectiveness.
- Assisted coil tubing crews with drill out process, providing critical data on fluid rates and well head pressures.
- Developed comprehensive data reporting for oil and gas production, improving accuracy and tracking.
- Coordinated with company consultants to clarify and implement company requirements and procedures.
- Ensured adherence to safety procedures in daily work environment, promoting a safe operational culture.
Completions/Production Operator
RPS
Bowie
10.2008 - 06.2011
- Supervised well site operations continuously over 24 hours, ensuring safety and efficiency from drilling to completion.
- Implemented total quality and safety management principles to enhance operational standards.
- Coordinated scheduling and communication with company representatives and service groups, enhancing operational workflow.
- Oversaw safety logs, ensuring compliance with company guidelines to maintain operational integrity.
Production Operator
ARCHER & ASSOCIATES
Jacksboro
01.2003 - 10.2008
- Monitored production equipment to ensure oil and gas production met specified measurements, supporting operational efficiency.
- Developed and implemented startup and shut down procedures to enhance safety protocols.
- Collected and reported production data to company officials, ensuring adherence to compliance guidelines and enhancing reporting accuracy.
- Assessed incidents and communicated findings to management and control centers, streamlining incident response processes.
Auto Parts Sales
JAMES WOOD MOTORS
Decatur
05.2001 - 01.2003
- Guided customers in selecting and identifying automobile parts, delivering prompt and exemplary service to enhance customer satisfaction.
- Provided accurate auto parts answers and solutions to wholesale customers, enhancing their purchasing experience.
- Supported outside sales representatives by processing orders that complied with all company requirements, contributing to seamless operations.
- Coordinated development and management of stock orders for dealership, optimizing warehouse parts department operations.
Education
High School -
Chico High School
College -
Tarrant County College
Skills
- Loan application review
- Income analysis
- Credit analysis
- Financial analysis
- Risk assessment
- Loan guidelines
- Compliance adherence
- Negotiation techniques
- Team Member Coaching & Training
- Adapting to Change
- Customer loyalty
- Regulatory knowledge
Timeline
Sr Loan Consultant
Saxton Mortgage
03.2026 - Current
Sr Loan Consultant
PHH Mortgage Corporation
03.2024 - 11.2025
Sr Debt Consultant
BEYOND FINANCE
10.2023 - 01.2024
Mortgage Professional
MR. COOPER
03.2019 - 10.2023
Sr Loan Consultant
CALIBER HOME LOANS
04.2017 - 03.2019
Loan Officer
LOAN DEPOT
11.2015 - 04.2017
Completions/Production Operator
PROPETRO SERVICES
06.2011 - 10.2015
Completions/Production Operator
RPS
10.2008 - 06.2011
Production Operator
ARCHER & ASSOCIATES
01.2003 - 10.2008
Auto Parts Sales
JAMES WOOD MOTORS
05.2001 - 01.2003
High School -
Chico High School
College -
Tarrant County College