Aaron Jacobo Trejo
West Sacramento,CA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Brannan Manor Restaurant. Proven ability to enhance guest experiences through effective problem-solving and strong multitasking. Experienced in cash handling and team collaboration, ensuring smooth operations in high-volume dining environments. Committed to maintaining high standards of service and safety.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Brannan Manor Restaurant
Sacramento, CA
05.2025 - Current
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Managed multiple tables efficiently, ensuring timely food and beverage service.
- Collaborated with kitchen staff to coordinate orders and maintain communication flow.
- Demonstrated menu knowledge by offering recommendations based on guest preferences.
- Processed payments accurately while maintaining cash register integrity.
- Assisted in maintaining cleanliness and organization of dining area during shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled customer complaints effectively, fostering a positive dining experience for all guests.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Delivered exceptional customer service in fast-paced dining environment.
Manager
McDonald's
West Sacramento, CA
01.2021 - 02.2025
- Trained and mentored team members on operational procedures and customer service excellence.
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Education
Natomas High School
Sacramento, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Table bussing
- Inventory management
- Guest seating
- Table setting
- Multitasking and organization
- Shift management
- Team member support
- Team player
- Check payment processing
- Reliability
- Multitasking
- Problem-solving
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Server
Brannan Manor Restaurant
05.2025 - Current
Manager
McDonald's
01.2021 - 02.2025
Natomas High School