Highly ambitious detail-oriented professional with expertise in cash handling, customer account management, and data entry. Committed to resolving discrepancies and safeguarding confidential information to enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Water Billing Clerk
Village Of Robbins
Robbins, IL
06.2025 - Current
Process high-volume cash, check, and card payments with daily balancing and reconciliation
Maintain and update customer billing accounts and payment records
Investigate and resolve account discrepancies and payment disputes
Issue delinquency notices in compliance with municipal policies
Safeguard confidential financial and personal information
Support finance department with invoice matching and documentation review
Courier
Doordah
Chicago, IL
05.2008 - Current
Managed independent delivery operations with strong time management and customer service skills
Maintained high customer satisfaction through professionalism and prompt issue resolution
Utilizes navigation systems to optimize efficiency and ensure timely service.
Inventory Control Associate
Amazon
Elwood, IL
02.2024 - 01.2025
Conducted audits and reconciled inventory discrepancies to maintain financial and stock accuracy.
Utilizes tracking system and RF technology to verify asset integrity in high-volume operations
Consistently met accuracy and productivity benchmarks in a fast paced environment
Collaborated with cross-functional teams to streamline order fulfillment processes.