Aaron Kanoff
Fort Liberty,NC
Summary
Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
Overview
4
4
years of professional experience
Work History
Information Technology Specialist
U.S. Army Active Duty
Fort Liberty, NC
11.2020 - Current
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Provided technical support to users with hardware and software issues.
- Performed system upgrades to ensure optimal performance.
- Created and maintained user accounts for new hires or current employees.
- Conducted regular maintenance checks on computers, servers, routers, switches.
- Provided training and guidance to staff members on how to use various technologies effectively.
- Configured virtual machines for testing purposes using VMware ESXi server.
Education
High School Diploma -
Port Jervis Senior High School
Port Jervis, NY08-2017
Skills
- Software Updates
- Hardware updates
- Task Prioritization
- IT Troubleshooting
- Customer Service
Affiliations
I love to play sports, watch movies with my family.
Timeline
Information Technology Specialist
U.S. Army Active Duty
11.2020 - Current
High School Diploma -
Port Jervis Senior High School