Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
Work History
Dealership Manager / Hybrid
Camping World / Billion Automotive
01.2020 - Current
Manage and motivate employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Delivered consistent average PVR of 18.65%+ while maintaining top product index scores in the region of 4.29.
Maintained 70%+ VSC and GAP, along with 90%+ financing penetration through effective needs-based menu selling.
Built and managed relationships with over 12 lenders, improving approval rate and shortening funding delays.
Trained new sales staff on deal prep, lender stips, product presentation strategies, and other dealership policies and processes .
Ensured 100% compliance with all state and federal finance laws including GLBA, Red Flags, and Safeguards Rule.
Built new dealership processes that increased dealership over productivity year over year by nearly 35%.
Sales Consultant / Internet Manager
Billion Automotive
03.2014 - 12.2021
Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.