Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Keshen

Weston

Summary

Dynamic and service-oriented professional with a proven track record at CMK Investments, excelling in customer relations and appointment scheduling. Recognized for exceptional organization skills and a strong ability to resolve client issues, ensuring a positive experience. Adept at managing multi-line telephone systems while maintaining a welcoming environment.

Overview

13
13
years of professional experience

Work History

Receptionist

CMK Investments
06.2018 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.

Server

Carolina Ale House
11.2014 - 03.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server/Bartender

Wings In Weston
01.2011 - 10.2014
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

GED -

Broward Community Schools
Weston, FL

Vocational - Cosmetology

Paul Mitchell The School
Fort Lauderdale, FL
02-2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Appointment scheduling
  • Typing speed
  • Service-oriented mindset
  • Multi-line telephone systems

Timeline

Receptionist

CMK Investments
06.2018 - 08.2023

Server

Carolina Ale House
11.2014 - 03.2018

Server/Bartender

Wings In Weston
01.2011 - 10.2014

GED -

Broward Community Schools

Vocational - Cosmetology

Paul Mitchell The School

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Aaron Keshen