Dependable team member with a background in customer service, loss prevention, and hands-on care. Strong skills in communication, teamwork, and responsibility. Focused on supporting smooth operations and delivering safe, high-quality service.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Help at home
Chicago, Illinois
10.2023 - 01.2025
Assisted patients with daily hygiene tasks, reducing missed care occurrences during shifts.
Administered prescribed oral medications under nurse direction and documented administration times.
Moved and positioned immobile patients using proper body mechanics to prevent pressure injuries.
Prepared and delivered nutritious meal trays following prescribed dietary restrictions for patients.
Maintained clean patient rooms and sanitized equipment to meet infection-control standards during audits.
Store Manager
All things Luxurious
Chicago, Illinois
08.2021 - 03.2022
Reduced shrink by implementing daily register audits and mystery-shop checks, lowering theft incidents.
Reorganized backstock layout with barcode locations, speeding restock time for peak shifts.
Trained new hires on POS procedures and cash handling, decreasing till errors during shifts.
Led customer complaint resolution process, restoring accounts and increasing repeat visits.
Launched seasonal merchandising plan and floor sets that drove steady foot-traffic during promotions.
Sandwich Artist
SUBWAY®Restaurants
Chicago, Illinois
11.2019 - 12.2020
Prepared custom sandwiches on assembly line following recipes and safety rules, reducing order reworks.
Maintained sandwich station cleanliness and rotated perishable stock to meet health-inspection standards.
Monitored ingredient inventory levels and logged shortages to prevent mid-shift stockouts.
Followed allergen and dietary requests precisely, reducing customer complaints related to ingredients.
Operated slicer and prep station to portion meats and cheeses for morning rush service.
Warehouse Worker
O Hare airport
Chicago, Illinois
01.2020 - 03.2020
Operated sit-down forklift and pallet jack to move palletized inventory across 50,000 sq ft floor.
Inspected incoming shipments for damage and documented claims with photos and carrier info.
Prepared outbound manifests and labeled pallets per carrier ANSI standards to speed carrier loading.
Adjusted shelf locations and bin labels during stock rotation to shorten picker travel paths.
Loaded and secured 20–40 pallets per shift for regional deliveries while following safety protocols.
Janitorial Maintenance
Chicago children museum
Chicago, Illinois
08.2017 - 06.2019
Cleaned restrooms daily using EPA-approved disinfectants, reducing surface contamination for building occupants.
Managed inventory of cleaning supplies, tracked usage logs, and reordered stock to prevent supply shortages.
Inspected floor finishes weekly and applied buffer or wax treatments to extend surface life and improve appearance.
Removed hazardous waste following OSHA guidelines and documented disposal to maintain regulatory compliance.
Implemented color-coded cleaning system for tools to prevent cross-contamination between restrooms and kitchens.