Aaron Lopes
Clermont
Summary
Proactive and meticulous department manager with over 30 years of experience in grocery/retail industry. Offering history of success coordinating and monitoring operations across various bakery departments. Proficiencies in inventory control, sales, staff training and development.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Bakery Department Manager
Sprouts Market
Orlando, FL
11.2022 - Current
- Oversaw daily bakery operations, ensuring product quality and freshness standards were met consistently.
- Trained and mentored staff in baking techniques and safety protocols to enhance team performance.
- Developed a high-performing team through consistent training, coaching, and performance evaluations.
- Implemented inventory management processes to minimize waste and reduce costs effectively.
- Enforced compliance with health regulations, maintaining a safe and sanitary work environment for staff and customers.
- Analyzed sales data to identify trends and adjust product offerings accordingly for optimal profitability.
- Collaborated with suppliers to source high-quality ingredients while negotiating favorable terms.
- Developed promotional displays to maximize product visibility and drive sales during peak seasons.
Bakery Department Manager
Stop And Shop Supermarket
Hyannis, MA
04.1992 - 06.2022
- Ensured cleanliness and hygiene in bakery premises to provide a safe and inviting environment for customers.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Oversaw all baking operations and resolved issues promptly to maintain high standards of quality and service.
- Maintained and controlled inventory of baked goods.
- Guaranteed all baked goods were cooked according to customers' tastes and needs.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Established performance goals and empowered bakers to exceed targets.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Trained team members in successful strategies to meet operational and sales targets.
- Established daily operating procedures that kept store clean, fully stocked, and organized to enhance customer experience.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Mentored new sales associates to contribute to store's positive culture.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Researched issues to obtain appropriate answers to customer inquiries.
- Submitted reports to senior management to aid in business decision-making and planning.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Promoted business' development by building and maintaining relationships with new clients.
- Conducted training sessions for over 30 department heads and full-time employees to enhance their skills.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Boosted sales rates by 20-40% in multiple stores within Stop and Shop.
- Developed growth strategies for at least 6 stores within Stop and Shop, by maximizing sales and minimizing shrink/loss
- Managed department sales and items trend run ahead of stores/year to date trend
- Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
- Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
Education
High School Diploma -
Harwich High School
Harwich, MA05-1993
Skills
- Food Safety Compliance
- Safety protocols
- Loss prevention monitoring
- Inventory Control Processes
- Operational Processes
- Equipment Maintenance
- Staff Scheduling
- Cost Control
- Labor Cost Management
- Revenue Projections
- Sales Analysis
- Supplier Coordination
- Waste Reduction
- Product Promotion
- Effective Customer Service
- Task delegation
- Safety regulations
Accomplishments
- Award of excellence in operations.
- Trained multiple staff for management and full time positions
- Opened first kosher bakery in district
- Managed various store grand openings
- Ranked top department in profits in district
Certification
- Management Certification
- Food Safety Training Certification
Timeline
Bakery Department Manager
Sprouts Market
11.2022 - Current
Bakery Department Manager
Stop And Shop Supermarket
04.1992 - 06.2022
High School Diploma -
Harwich High School