- Hiking
- Kayaking
- Traveling/Attending Music Festivals
- Video Games
- Tech
- Drones
- Driving heavy equipment
Aaron Manak
Summary
Dynamic professional with extensive experience at Lowe's Home Improvement, excelling in warehouse operations and customer service. Proven track record in optimizing fulfillment processes and enhancing delivery efficiency. Skilled in forklift operation and adept at fostering positive customer relationships, resulting in increased satisfaction and repeat business.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pro Fulfillment Lead
Lowes Home Improvment
03.2025 - Current
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Performed comprehensive audits of all orders, encompassing past due items.
- Supervised customer delivery processes, guaranteeing correct and undamaged items.
Fostered positive relationships with customers and drivers to improve service experience.
Organized delivery stop routing to maximize efficiency and minimize transit times. - Operated forklift, narrow isle reach truck, and order picker machines to load delivery trucks and pick customer orders.
Delivery Coordinator
Lowes Home Improvment
06.2024 - 03.2025
- Inspected merchandise for damage and accuracy against order documents.
- Regularly communicated with customers regarding delivery updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
- Utilized forklift for loading all delivery trucks accurately.
- Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
- Collaborated with store fulfillment team to ensure accurate picking of products, reducing errors and returns.
- Managed, transmitted and filed delivery paperwork.
- Improved delivery efficiency by optimizing routing and scheduling processes.
- Verified load against delivery ticket before beginning every shift.
Outside Garden Sales Associate
Lowes Home Improvment
03.2019 - 06.2024
- Increased repeat business by providing exceptional customer service.
- Collaborated with team members to maintain a clean, organized, and welcoming store environment.
- Trained new employees on store policies, procedures, product knowledge, and customer service standards.
- Handled customer concerns professionally, resolving issues promptly to ensure continued satisfaction.
- Collaborated with management team on implementing effective strategies that boosted overall productivity.
- Processed sales transactions efficiently, ensuring accuracy in pricing and inventory tracking.
- Enhanced store sales by creating visually appealing and informative displays of gardening products.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Operated forklift, narrow aisle reach, and order picker machines to efficiently stock and uphold a clean working and shopping environment.
Education
High School Diploma -
Minisink Valley High School
Slate Hill, NY06-2017
Skills
- Picking customer orders
- Stock organization
- Warehouse operations
- Heavy power equipment experience
- Stock replenishment
- Loading and unloading
- Forklift operation
- Hand-eye coordination
- Order verification
- Computer skills
- Customer service
- Heavy lifting
Accomplishments
Received MVP award for best fulfillment associate
Certification
Forklift Certified
Reach Truck Certified
Order Picker Certified
Interests
Timeline
Pro Fulfillment Lead
Lowes Home Improvment
03.2025 - Current
Delivery Coordinator
Lowes Home Improvment
06.2024 - 03.2025
Outside Garden Sales Associate
Lowes Home Improvment
03.2019 - 06.2024
High School Diploma -
Minisink Valley High School