Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronald Gale Jr.

Jackson,MISSISSIPPI

Summary

Results-driven professional with experience at Lowe's Home Improvement, specializing in inventory management and team collaboration. Successfully developed efficient order fulfillment strategies and implemented automation tools, enhancing productivity. Proven ability in system maintenance and network troubleshooting, ensuring seamless IT operations and improved onboarding processes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PRO Fulfillment Lead

Lowes Home Improvment
Jackson, MISSISSIPPI
07.2024 - Current
  • Operated warehouse equipment such as forklifts and pallet jacks safely and efficiently.
  • Conducted regular training sessions for new hires on order fulfillment systems and procedures.
  • Developed strategies for efficient order fulfillment processes and procedures.
  • Implemented software tools that automate manual tasks related to order fulfillment activities.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Computer Information Systems Intern

Cooperative Energy
Hattiesburg, MISSISSIPPI
07.2022 - 01.2023
  • Assisted with server maintenance, storage management, and networking.
  • Deployed and imaged new desktops, improving system efficiency.
  • Enhanced system security through basic Active Directory configuration and software updates, improving overall network reliability.
  • Streamlined IT operations by imaging and deploying new desktops for end users.
  • Assisted in configuring desktops and mobile devices for new hires, reducing onboarding by 20%.

IT Help Desk Support

Best Buy
Hattiesburg, MISSISSIPPI
08.2020 - 07.2022
  • Maintained and updated the IT ticketing system, ensuring accurate documentation and fast resolution.
  • Assisted in system upgrades, network troubleshooting, and end-user training.
  • Configured desktops, mobile devices, and server hardware to optimize workflow.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.

Education

Bachelor of Science - Interdisciplinary Studies

Jackson State University
Jackson, MS
12-2025

Skills

  • Inventory management
  • System maintenance
  • Network troubleshooting
  • Technical support
  • Data analysis
  • Project management
  • Server hardware
  • Operating systems
  • Networking
  • Team collaboration

Certification

  • Forklift Certification
  • Google Career Cybersecurity Certificate

Timeline

PRO Fulfillment Lead

Lowes Home Improvment
07.2024 - Current

Computer Information Systems Intern

Cooperative Energy
07.2022 - 01.2023

IT Help Desk Support

Best Buy
08.2020 - 07.2022

Bachelor of Science - Interdisciplinary Studies

Jackson State University

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Ronald Gale Jr.