Siri Johnson
Amazon
New Braunfels,US
7
years of professional experience
Dependable, devoted assistant manager with over 3 years in customer service and cashier expertise. Promoted to assistant manager within 1st year of employment. Attention to detail and positive motivational skills helped propel store to a significant gross in profits. Dedicated, loyal associate with zero call-ins or sick days taken during current employment.
Work History
Fulfillment Center Associate
3 Years 11 Months- Operated material handling equipment to efficiently transport products within fulfillment center.
- Processed incoming and outgoing shipments, ensuring accuracy.
- Printed labels, packaged boxes
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Receptionist access specialist
6 Months- Double-checked the accuracy and integrity of the files and fixed any errors.
- Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
- Maintained strict confidentiality to maintain customer confidence and protect operations.
- Getting paper work from patients as well as scanning into the computer
- Making appointments as well as calling and confirming them
- Making sure every patient is helped and answer any questions they have
Receptionist
3 Months- Scheduling and confirming patients appointments
- Give guests accurate and precise information.
- Greeted customers and visitors in person as well as over the phone.
- Taking payments and giving back correct change
Manager
1 Year 6 Months- Supervised employees and provided feedback on performance
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Developed loyal and highly satisfied customers through proactive management of team customer service strategies
- Onboarded new employees, including mentoring new hire orientation
- Performed customer service by mitigating customer complaints, organizing stock and facilitating consumer inquiries
Cashier/Cook
1 Year- Prepared Pizza by following guidelines put forth by the company when making dominos menu items
- Served as a cashier responsible for process sales transactions maintained adequate change demonstration in the cash drawer. Reconciled cash drawers and receipt accuracy
- Ability to work in a high fast paced, Stressful environment
- Utilized critical thinking when facilitating customer complaints
Education
High School
Skills
Communication
Leadership
Teambuilding
Organization skills
Problem resolution
Refund and exchanges
Stocking products
Filing paperwork
Document scanning
Utilizing computer systems such as Microsoft edge
Packing orders for customers
Picking customer orders
Problem solving items in wearhouse
Timeline
Fulfillment Center Associate
Amazon
07.2022 - CurrentRead More
Receptionist access specialist
North - University Family Health Center
12.2021 - 06.2022Read More
Receptionist
Terrific Massage & Wellness Spa
09.2021 - 12.2021Read More
Manager
Wingstop
03.2020 - 09.2021Read More
Cashier/Cook
Domino's Pizza
02.2019 - 02.2020Read More
Swartz Creek High School
High School
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