Aaron Martin
New Braunfels,TX
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
1
1
year of professional experience
Work History
Produce Clerk
Food City
05.2023 - 09.2023
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Assistant Manager
Dairy Queen
04.2022 - 05.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
Education
High School Diploma -
Fulton High School
Knoxville, TN 05.2021
Skills
- Food Preparation
- Safe Food Handling
- Operations Support
- Retail Merchandising
- Quality Control
- Task Delegation
- Product and Service Knowledge
- Money Handling
Timeline
Produce Clerk
Food City
05.2023 - 09.2023
Assistant Manager
Dairy Queen
04.2022 - 05.2023
High School Diploma -
Fulton High School