Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Aaron Mayes

Albuquerque

Summary

I am a fast learner and seasoned worker for over half my life. I pride myself on being prompt and performing above the minimum requirements for my daily productivity output. I hold absolute loyalty and pride behind whatever brand I am associated with by all means. I have been within the cannabis industry since it went recreational and have identified to the best of my abilities & evolved with the ever changing landscape of this incredible diverse industry. In every position I have acquired I always set myself a personal goal for achievement and often surpass that personal goal personally and professionally often. I have a high memory retention and thirst to learn wherever possible. I’m a complete team player & leader and always strive for excellence in my personal life and professional life.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Leaf & Flower
06.2021 - 02.2024
  • I first started with the company as a budtender as the company was first opening all L&F locations
  • My daily duties included trimming flower buds for prepackaging, updating all digital and physical menus according to specific deals, pricing & new strain releases
  • I worked 4 ten hour shifts effectively and also helped at the company grow/production house as needed for bucking and prepackaging
  • Within a year I was able to move up in the company as an Assistant Manager
  • My daily duties included opening the store daily, counted all POS registers for the day as well as setting up daily promotions both digital and physical menus
  • I would count all THC products both front of the house sales floor as well as backstock in the locked safes
  • I would also provide a 'flower count' as well to keep an accurate inventory count for my manager and GM and according to BioTrack needs as well
  • I would send and receive products from our other locations and Grow House in a prompt manner
  • I would continue to work the front of the house in sales as well as production in the back of the house, trimming our loose flower, organizing and combining batches of our other THC products
  • We would set up and pull down the sales floor products everyday and evening into the back safes in a very timely manner
  • I was able to aide my team in customer relations as well as retention to keep an overall fantastic repertoire for the patients and employees at hand
  • I loved my job and position and always had a positive attitude all around
  • I would connect with my superiors via email on all daily duties and occurrences and sales numbers after every shift completed

Brand Ambassador/Promotional Model

360 Marketing and Advertising
03.2018 - 06.2021
  • Assistance in overall brand awareness based on specific client specifications & individual company plan of actions
  • End of event data & gorilla canvassing for each individual client
  • 'SWAG' giveaway and 10x10 on site set up for promotional events

Customer Service Representative

Convergys APPLE Campaign
02.2015 - 08.2017
  • Overall duties included assisting new and existing APPLE Customers with their device and/or software issues in an effective time and situation according to script given
  • I was able to cross flex between a regular agent and a retention agent for the campaign
  • Very Flexible

Customer Service Representative

Sitel
05.2014 - 02.2015
  • My duties included overall customer retention for the Starbucks campaign as a CR2 level agent
  • I handled all calls and requests in a timely manner with the companies set script and tools available to ensure a positive customer/company relationship

Education

Associate in Arts -

Dickinson State University
Dickinson, ND
05.2009

Diploma in General Diploma -

Gallup High School
Gallup, NM
05.2005

Skills

  • Customer Service
  • Inventory Production
  • Inventory Management
  • Merchandising
  • Team Leadership
  • Cashiering
  • Project Management
  • POS
  • Retail Sales
  • Inventory Knowledge Upkeep & Management

Certification

  • Food Handler Certification
  • First Aid Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Assistant Manager

Leaf & Flower
06.2021 - 02.2024

Brand Ambassador/Promotional Model

360 Marketing and Advertising
03.2018 - 06.2021

Customer Service Representative

Convergys APPLE Campaign
02.2015 - 08.2017

Customer Service Representative

Sitel
05.2014 - 02.2015

Diploma in General Diploma -

Gallup High School

Associate in Arts -

Dickinson State University
Aaron Mayes