Aaron McKenzie
Jersey City
Summary
Senior Revenue Operations Analyst with extensive experience in revenue accounting, ad operations, and financial transformation at Spotify. Skilled in developing and improving revenue processes, enhancing data accuracy, and implementing automation to streamline global monetization workflows. Collaborates across teams to optimize ad sales operations and provide actionable insights that support management decision-making and business growth.
Overview
14
14
years of professional experience
Work History
Senior Revenue Operations Specialist
Spotify
New York
10.2021 - Current
- Lead global revenue operations and accounting functions supporting Spotify’s Ad Sales and Business Operations teams.
- Partner daily with Sales, Tax, Engineering, and Finance teams to align on revenue recognition, billing accuracy, and strategic initiatives.
- Review and approve revised invoices created by the billing team, ensuring accuracy, compliance with contract terms, and alignment with financial controls.
- Evaluate billing revision requests, providing alternative solutions when requests fall outside company policy, while maintaining strong partnerships with Sales and Operations.
- Design and implement automation tools and process improvements using SQL (BigQuery), Google Sheets, and Excel to streamline monthly and quarterly reporting as well as daily tasks.
- Deliver financial and operational reports to senior leadership, providing data-driven insights that support forecasting, budgeting, and strategic planning.
- Manage a team of 7–10 offshore consultants, ensuring process consistency, SLA compliance, and high-quality execution of global deliverables.
- Oversee improvements to billing and reconciliation processes, driving greater accuracy, visibility, and consistency across global revenue operations.
- Utilize Salesforce and NetSuite to oversee billing operations, ensure data integrity, and align financial systems with global accounting standards.
- Collaborate with leadership to drive automation initiatives on a global scale.
- Achieved a significant reduction in global ad billing cycle time through automation and process redesign, significantly reducing manual work and improving team efficiency
Client Financial Representative
Bloomberg LP
New York
01.2014 - 01.2021
- Managed a $20M media client portfolio ensuring financial accuracy, timely collections, and proactive issue resolution.
- Collaborated with Sales, Tax, Billing, and Engineering to improve client satisfaction and minimize account delinquencies.
- Utilized Salesforce, SAP, and Bloomberg Terminal for financial analysis and performance reporting.
- Streamlined financial operations through system enhancements and trained new hires on best practices within the Finance department.
Licensed Relationship Banker
JPMorgan Chase
New York
01.2012 - 01.2014
- Managed a portfolio of retail and business clients, delivering tailored financial solutions and building long-term relationships.
- Partnered with specialists to identify cross-selling opportunities and improve overall customer satisfaction.
- Recognized for strong communication and relationship management skills leading to top-tier client retention rates.
Education
Bachelor of Arts - Psychology
State University of New York At Albany
Albany, NYSkills
- Revenue accounting and financial operations
- Data analytics
- Process optimization and automation
- ERP and CRM systems
- Cross-functional collaboration
- Leadership and team development
- Strategic reporting and insights
- Operational efficiency
- Change management
- SQL and BigQuery
- Salesforce and NetSuite ERP
- Excel and Google Sheets proficiency
- Process automation tools
Technical And Platform Proficiencies
- SQL (BigQuery)
- Salesforce CRM
- NetSuite ERP
- SAP
- Excel
- Google Sheets
- Process Automation Tools
Timeline
Senior Revenue Operations Specialist
Spotify
10.2021 - Current
Client Financial Representative
Bloomberg LP
01.2014 - 01.2021
Licensed Relationship Banker
JPMorgan Chase
01.2012 - 01.2014
Bachelor of Arts - Psychology
State University of New York At Albany