Aaron Moore

As Ice Rink Operations Associate, provide exceptional customer service, ensure safety and enjoyment of all rink visitors, and support day-to-day operations of a busy ice rink facility. Work collaboratively with amazing team members to create a positive, safe, and efficient environment for hockey players and skaters of all skill levels. Score keep games for the Southern California Amateur Hockey Association. Most recently, painted the logos of the San Diego Gulls and Anaheim Ducks on the wall of the snack bar.

• Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
• Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
• Contributed to creative process through original ideas and inspiration.
• Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
• Most recently painted the logos of the San Diego Gulls and Anaheim Ducks on the wall of the snack bar.

As Case Management Associate for this non-profit electric bike incentive program, I am responsible for assisting in the coordination and management of consumer cases, providing support to other case managers, and ensuring that consumers receive appropriate services and responses to their cases. This position involves tracking case progress, maintaining accurate documentation, and assisting clients with navigating their applications. The Case Management Associate plays a critical role in helping consumers achieve their goals and improve their overall life and well-being by helping them obtain an e-bike.

• Maintained accurate records by diligently updating case files and documenting client interactions in a timely manner.
• Enhanced patient outcomes by developing individualized care plans and coordinating appropriate services.
• Assisted diverse clients in overcoming barriers to healthcare access, including financial constraints, transportation issues, or language barriers.

• Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
• Guided clients in developing skills and strategies for dealing with problems.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
• Developed individualized counseling plans for clients to incorporate short-term and long-term goals.