Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Work History
Center Assistant
KinderCare Learning Centers
Maple Grove , MN
Assisted in the preparation of materials for parent-teacher conferences, including copying and collating.
Organized and distributed classroom supplies as needed.
Maintained accurate student records, including attendance logs and discipline files.
Answered questions from parents and guardians regarding their children's progress in classes.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Supervised children in the classroom and outdoors to ensure safety, health, and well-being.
Maintained records of daily attendance, meals served, accidents and incidents reports.
Assisted with mealtime preparation and clean up.
Customer Support Specialist
Walmart
Brooklyn Center , MN
Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
Assisted customers with product installation, troubleshooting, and usage questions.
Investigated customer complaints regarding product quality or service rendered.
Maintained up-to-date knowledge of company products, services, policies, and procedures.
Created detailed reports on customer feedback for management review.
Recorded all customer interactions into the database system accurately and completely.
Cashier Team Lead
Thai Express
Maple Grove, MN
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Upheld high standards of sanitation in accordance with health department regulations.
Operated POS terminals to input orders, split bills and calculate totals.
Trained new cashiers on proper use of registers and store policies.
CNA
Park View Nursing Center
Buffalo, MN
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.