Summary
Work History
Education
Skills
Timeline
Generic

Rachael Wellington

Minneapolis,MN

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Work History

Center Assistant

KinderCare Learning Centers
Maple Grove , MN
  • Assisted in the preparation of materials for parent-teacher conferences, including copying and collating.
  • Organized and distributed classroom supplies as needed.
  • Maintained accurate student records, including attendance logs and discipline files.
  • Answered questions from parents and guardians regarding their children's progress in classes.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Supervised children in the classroom and outdoors to ensure safety, health, and well-being.
  • Maintained records of daily attendance, meals served, accidents and incidents reports.
  • Assisted with mealtime preparation and clean up.

Customer Support Specialist

Walmart
Brooklyn Center , MN
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
  • Assisted customers with product installation, troubleshooting, and usage questions.
  • Investigated customer complaints regarding product quality or service rendered.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.
  • Created detailed reports on customer feedback for management review.
  • Recorded all customer interactions into the database system accurately and completely.

Cashier Team Lead

Thai Express
Maple Grove, MN
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new cashiers on proper use of registers and store policies.

CNA

Park View Nursing Center
Buffalo, MN
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.

Education

High School Diploma -

Osseo Senior High School
Osseo, MN

Skills

  • New Hire Training
  • Team Leadership
  • Heavy Lifting
  • POS System
  • Positive Attitude
  • Customer Service
  • Data Entry
  • Appointment Scheduling
  • Report Writing
  • Scheduling
  • Quality Assurance
  • Meeting planning
  • Office Administration
  • Microsoft Excel
  • Client Engagement
  • Complaint Handling
  • Customer Relationship Management

Timeline

Center Assistant

KinderCare Learning Centers

Customer Support Specialist

Walmart

Cashier Team Lead

Thai Express

CNA

Park View Nursing Center

High School Diploma -

Osseo Senior High School

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Rachael Wellington