Dedicated professional with a strong track record in customer service, relationship building, and operational efficiency. Proven ability to manage order fulfillment and train team members for improved performance.
Overview
15
15
years of professional experience
Work History
Shopper
Instacart
Las Vegas, NV
04.2021 - Current
Managed efficient order fulfillment processes to ensure timely delivery of groceries.
Utilized mobile applications to track orders and optimize shopping routes effectively.
Developed strong relationships with local grocery store personnel for smoother operations.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Demonstrated speed and accuracy in order item selection.
Crew Member/Shift Manager
McDonald's
Boise/Mountain Home, Id.
02.2011 - 04.2021
Supervised and trained team members to enhance operational efficiency and service quality.
Managed scheduling and inventory control to ensure optimal staffing levels and product availability.
Implemented training programs for new employees, fostering a culture of continuous improvement.
Monitored performance metrics to identify areas for operational enhancement and employee development.
Collaborated with management to develop strategies that improved workflow and reduced service times.