•Aaron Smith
Grand Rapids
Summary
Banquet/Restaurant Server offering extensive knowledge of hospitality and event service. I am well versed in assisting guests in selecting food and beverage choices and maintaining table settings. I thrive in setting up events making sure everything is in order and to the guests liking as per their preferences/requests. I am familiar with POS system operations, ServSafe certified and have been in the customer service industry for 10+ years.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Server
Redwater Restaurant Group
Grand Rapids
01.2024 - 05.2025
- Provided excellent customer service to enhance guest dining experiences.
- Delivered food and beverages promptly and accurately to tables.
- Assisted in menu explanations and made recommendations to guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Banquet Server
Redwater Restaurant Group
Grand Rapids
06.2021 - 12.2024
- Delivered exceptional service to guests during events and banquets.
- Set up dining areas according to specifications for various events.
- Assisted in serving food and beverages efficiently to large groups.
- Maintained cleanliness of dining and service areas throughout events.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Security Guard
DK Security
Grand Rapids
06.2015 - 04.2020
- Monitored premises for security breaches and suspicious activities.
- Conducted routine patrols to ensure safety and compliance with policies.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Assisted in the training of new security staff on procedures and protocols.
- Provided excellent customer service to visitors while enforcing facility rules.
Snack Bar Worker
Redwater Restaurant Group
Grand Rapids
06.2014 - 09.2015
- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of snack bar area.
- Assisted customers with menu selections and special requests.
- Stocked inventory and monitored supplies to ensure availability.
- Implemented daily cleaning schedules to uphold health standards.
Education
Some College (No Degree) - Hospitality & Graphic Design
Grand Rapids Community College
Grand Rapids, MISkills
- Food safety (I am ServSafe certified)
- Menu knowledge
- Order accuracy
- Customer Service
- Event setup
- Food service
- Team collaboration
Certification
- Servsafe Certificate: ServSafe National Restaurant Association valid through 11/09/27
References
References available upon request.
Timeline
Restaurant Server
Redwater Restaurant Group
01.2024 - 05.2025
Banquet Server
Redwater Restaurant Group
06.2021 - 12.2024
Security Guard
DK Security
06.2015 - 04.2020
Snack Bar Worker
Redwater Restaurant Group
06.2014 - 09.2015
Some College (No Degree) - Hospitality & Graphic Design
Grand Rapids Community College