Aaron Tietz
Norman
Summary
Dynamic Pro Services Specialist at Lowe's with a proven track record in enhancing customer satisfaction through effective problem resolution and relationship building. Skilled in Salesforce for streamlined operations, I excel in multitasking and fostering team collaboration, ensuring high-quality service delivery and continuous improvement in customer experiences.
Overview
1
1
year of professional experience
Work History
Pro Services Specialist
Lowe's
08.2024 - 09.2025
- Assisted in troubleshooting customer inquiries to enhance service experiences.
- Supported team members in project execution and task prioritization.
- Learned and utilized Salesforce to streamline customer relationship management processes.
- Collaborated with cross-functional teams to ensure timely resolution of client issues.
- Engaged in ongoing training sessions to develop product knowledge and service skills.
- Documented customer interactions accurately for continuous improvement analysis.
- Contributed to maintaining high standards of customer satisfaction through effective communication.
- Adapted quickly to new tools and systems, enhancing overall operational efficiency.
- Developed and maintained strong relationships with vendors, ensuring quality products and services at competitive prices.
- Led team meetings and provided ongoing training to ensure all staff members were up-to-date on product offerings and best practices.
Education
High School Diploma -
PSJA Early College High School
San Juan, TX06-2023
Skills
- Collaborative mindset
- Creative solutions
- Industry expertise
- Innovation skills
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Shipping and receiving
- Active listening
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pro Services Specialist
Lowe's
08.2024 - 09.2025
High School Diploma -
PSJA Early College High School
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