Aaron White
Cedar Hill,TX
Summary
Managed team leadership and decision-making by developing practical training initiatives and optimizing service workflows for improved issue resolution outcomes.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Aldi
Cedar Hill, TX
06.2025 - Current
- Support the Store Team Leader in all areas of operations including inventory, safety, and merchandising.
- Maintain outstanding retail execution and customer service in the store.
- Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
- Regularly inspect the store to ensure compliance with all programs, rules and standards.
- Review and monitor scheduling.
- Address customer concerns when necessary.
Field Manager
Main Street Renewal
Arlington, TX
07.2020 - 02.2025
- Oversaw property maintenance operations, ensuring timely completion of repairs and upkeep.
- Managed vendor relationships
- Led on-site teams in executing property inspections, identifying areas for improvement and compliance.
- Developed training programs for staff, enhancing service delivery and operational knowledge across teams.
Customer Service Manager
Krogers Grocery Store
Arlington, TX
08.2014 - 06.2019
- Led customer service team to enhance satisfaction and resolve inquiries efficiently.
- Developed training programs to improve staff performance and product knowledge.
- Implemented new customer feedback system, driving actionable insights for service improvements.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Customer Service Manager
Walmart
Arlington, TX
06.2005 - 04.2014
- Collaborated with cross-functional teams to streamline processes and enhance service delivery.
- Established protocols for handling escalated issues, reducing resolution times significantly.
- Fostered a positive work environment through mentorship and employee engagement initiatives.
- Analyzed customer trends to inform strategic decisions and improve overall shopping experience.
Education
High School Diploma -
Bonnable High
New Orleans, LA05.2005
No Degree - Nursing
ATI
Fort Worth, TXSkills
Directed customer support activities that improved client satisfaction and repeat business
Maintained cash handling controls with accuracy and compliance focus
Led team coordination and supported workflow continuity across shifts
Applied informed judgment to keep service efficient and responsive
Timeline
Assistant Manager
Aldi
06.2025 - Current
Field Manager
Main Street Renewal
07.2020 - 02.2025
Customer Service Manager
Krogers Grocery Store
08.2014 - 06.2019
Customer Service Manager
Walmart
06.2005 - 04.2014
No Degree - Nursing
ATI
High School Diploma -
Bonnable High