AARON WILLIAMS
Philadelphia,PA
Summary
Precocious Young Professional With 10+ Years of Working experience in various industries, including; banking and finance, marketing and biomedical services. To focus on cultivating trust with clients and direct reports by creating a caring environment that is receptive to the nature and quality of their experiences while considering their perspective. Passionate about providing the highest quality care while exceeding individual and corporate goals and metrics.
Overview
12
12
years of professional experience
Work History
Account Mnager
Dealer Tire
03.2023 - Current
- Manage portfolio to meet and exceed sales and productivity goals with all products while Assisting dealers in maximizing the financial opportunity of the program through a customized action plan of 50 accounts ensuring exceeding KPI.
- Drive service advisor effectiveness, training, and overall retail strategies through coaching and training to maximize the business opportunity across all products as well as customer retention.
- Collaborate with the Service Manager, Parts Manager, and other dealer stakeholders to determine product screen, inventory levels, and set competitive pricing to meet business objectives & planning, promotions, merchandising, advertising.
- Develop and maintain consistent monthly contact schedule with dealers, activity tracking and account information in Salesforce
Hospice Care Consultant
Compassus Hospice And Palliative Care
02.2022 - 02.2023
- Developed and implemented hospice care plans for patients in collaboration with physicians, nurses, and other healthcare professionals.
- Provided emotional support to families of terminally ill patients during their end-of-life journey.
- Collaborated with multidisciplinary teams on discharge planning initiatives including transitioning from hospital to home or long term facility setting.
- Managed multiple accounts simultaneously while meeting deadlines.
Account Manager
BioReference Laboratories
01.2021 - 01.2022
- Developed and implemented sales strategies to target accounts for growth in line with region metrics to maximize business opportunity
- Manage account inquiries to minimize account attrition and negative volume variance
- Liaised with marketing and sales teams to develop targeted campaigns and doing so 300k brand new business within first six months.
Patient Services Coordinator
Penn Medicine
03.2019 - 01.2021
- Administered billing functions to maintain profitability and meet compliance, quality and productivity standards. Communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Relationship Manager
BB&T Corp
09.2018 - 01.2019
- Sold financial products such as stocks, bonds, mutual funds, maintained communication with clientele
- Focused on managing assets of households via 250k (+) income annually addition to managing 4 direct reports
Marketing Manager
Casual Luxury Co
06.2018 - 09.2018
- Responsible for social media updates; expanding brand awareness, building partnerships with local business which ensured growth and strong community involvement
- Formulated, directed and coordinated marketing activities to promote products and services while overseeing all projects and daily schedule of staff.
Licensed Banker
Citizens Bank
03.2018 - 06.2018
- Focused on referring investment products to financial advisory
- Coordinated Financial Education on investment products to new and existing clients
- Training received Series 6 investment, successfully mastered.
Senior Branch Services & Sales Associate II
PNC Bank
01.2016 - 01.2018
- Providing financial counseling; re: lending services & wealth management, while sustaining high satisfaction ratings and retention
- Managed five direct reports, coordinating weekly schedules, shift changes, coverage, additional training.
Branch Financial Sales Consultant
PNC Bank
06.2014 - 01.2016
- Generated Loans; Mortgage, Personal, Commercial, new checking, saving and credit card accounts.
- Worked with clients to provide competitive commercial banking solutions and retail financing plan.
- Educated and worked with clients on ROI terms to find accurate solutions.
Customer Service Representative
TD Bank
10.2011 - 04.2014
- Determined charges for services requested, collect deposits & loan payments
- Prepared and verified cashier's checks and Ordered a supply of cash to meet daily needs
- Responded to customer requests for products, services and company information.
Education
Bachelors of Communications -
Coppin State University
05.2014
Skills
- Accounts Payable and Receivable Auditing
- Sales Force Mastery
- Experience in negotiation to resolve business conflicts
- Microsoft Office Expert
- Marketing and project management
- Strong Critical Thinking in relationship management
Timeline
Account Mnager
Dealer Tire
03.2023 - Current
Hospice Care Consultant
Compassus Hospice And Palliative Care
02.2022 - 02.2023
Account Manager
BioReference Laboratories
01.2021 - 01.2022
Patient Services Coordinator
Penn Medicine
03.2019 - 01.2021
Relationship Manager
BB&T Corp
09.2018 - 01.2019
Marketing Manager
Casual Luxury Co
06.2018 - 09.2018
Licensed Banker
Citizens Bank
03.2018 - 06.2018
Senior Branch Services & Sales Associate II
PNC Bank
01.2016 - 01.2018
Branch Financial Sales Consultant
PNC Bank
06.2014 - 01.2016
Customer Service Representative
TD Bank
10.2011 - 04.2014
Bachelors of Communications -
Coppin State University