AARON WILLIAMS
Winston-Salem,NC
Summary
Detail-oriented individual recognized for exceptional communication and problem-solving skills. Expertise in customer service and small business operations, dedicated to implementing effective training programs and refining service offerings to elevate client satisfaction.
Overview
34
34
years of professional experience
Work History
Owner
WILLIAMS AND WILLIAMS CONSTRUCTION
Winston-Salem, NC
03.2020 - Current
- Developed training programs for staff to enhance skills and improve customer service standards.
- Analyzed customer feedback to refine services and boost client satisfaction ratings.
- Managed vendor relationships to secure high-quality supplies at competitive prices.
- Led team meetings to foster collaboration and align on business goals and performance metrics
MANGER
Platinum Designer Cuts
Winston-Salem, NC
11.2011 - 07.2024
- Oversaw daily salon operations, ensuring adherence to quality standards and customer satisfaction.
- Developed training programs for staff to enhance service delivery and technical skills.
- Implemented inventory management systems to streamline product ordering and reduce waste.
- Analyzed customer feedback to drive improvements in service offerings and client retention strategies.-
Owner
ALL ABOUT THE CUT
Winston-Salem, NC
11.1996 - 03.2008
- Established efficient scheduling systems to optimize staff allocation and improve service delivery.
- Implemented innovative marketing strategies to enhance brand visibility and attract new customers.
- Oversaw daily operations, ensuring compliance with health and safety regulations in salon environment.
- Developed training programs for staff to enhance skills and improve customer service standard
Owner/Operator
Academy Landromat
Winston-Salem, NC
03.1997 - 02.2007
- Managed daily operations to ensure efficient workflow and customer satisfaction. Preformed Maintenance on tumblers, and small engine work.
- Implemented process improvements to enhance service delivery and operational efficiency.
- Maintained inventory control systems to optimize stock levels and reduce waste.
CNC BARBERSHOP1
KENNY DODD699
Winston-Salem, NC
08.1993 - 11.1996
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Barber
IMPLERIAL BABEBR
Winston-Salem, NC
03.1992 - 06.1993
- Executed high-quality haircuts and grooming services to ensure exceptional client experiences.
- Advised clients on hairstyles and products to achieve desired looks.
- Maintained cleanliness and sanitation of tools and workstations according to health standards.
- Collaborated with team members to ensure efficient service delivery during peak hours.
- WORKING AND FIXING CLIPPERS AND SMALL PARTS
Education
High School Diploma -
Forbush High School
East Bend, NCNo Degree -
Winston Salem State
Winston-Salem, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- working on small engine
- Client service
Timeline
Owner
WILLIAMS AND WILLIAMS CONSTRUCTION
03.2020 - Current
MANGER
Platinum Designer Cuts
11.2011 - 07.2024
Owner/Operator
Academy Landromat
03.1997 - 02.2007
Owner
ALL ABOUT THE CUT
11.1996 - 03.2008
CNC BARBERSHOP1
KENNY DODD699
08.1993 - 11.1996
Barber
IMPLERIAL BABEBR
03.1992 - 06.1993
High School Diploma -
Forbush High School
No Degree -
Winston Salem State