Aaron J. Ochoa
Lehigh Acres,FL
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Five Guys
Bonita Springs, FL
10.2019 - 04.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05-2018
Skills
- Inventory Control
- Supply Ordering
- Team Development
- Training and mentoring
- Workplace Safety
- Energetic and Enthusiastic
- Flexible Schedule
- Employee Training
- Opening and closing procedures
- Staff Motivation
- Payment Processing
- Cash Handling
- Policy administration
- Documentation And Reporting
- Punctual and Reliable
- Operations Management
Certification
Serve Safe Certificate
Accomplishments
6 Guy Award in two different locations.
Timeline
Shift Manager
Five Guys
10.2019 - 04.2024
High School Diploma -
Lehigh Senior High School