Marcos Roblero
Milwaukee,WI
Summary
Dynamic Shift Manager with a proven track record at Noodles & Company, excelling in team supervision and inventory management. Recognized for implementing effective training programs that enhanced staff performance and reduced turnover. Strong conflict resolution skills and a commitment to food safety compliance ensure exceptional service and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Shift Manager
Noodles & Company
Milwaukee, WI
12.2021 - Current
- Supervised team operations to ensure efficient service and adherence to company standards.
- Trained and mentored staff in food preparation and customer service protocols.
- Monitored inventory levels, placing orders to maintain stock availability.
- Implemented training programs to enhance employee performance and reduce turnover.
- Coordinated shift schedules, optimizing labor resources for peak times.
- Enforced health and safety regulations to maintain a safe working environment.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Scheduling staff members to meet store needs while factoring labor usage
- Would do store inventory and inventory charts
- Would work shifts dropped by other managers when needed to keep store in operation
Prep Cook/banquet manager
Sazama Fine Catering At The Marcus Center
Milwaukee, WI
09.2023 - 09.2025
- Prepared ingredients according to recipes and chef specifications, ensuring quality and consistency.
- Assisted in menu preparation by organizing and maintaining kitchen inventory efficiently.
- Operated kitchen equipment safely, adhering to health and safety regulations at all times.
- Maintained cleanliness of workstations and followed proper sanitation protocols consistently.
- Supported chefs in plating and garnishing dishes, enhancing presentation for catered events.
- Adapted quickly to changing menus and dietary requirements, demonstrating flexibility in food preparation tasks.
- Contributed to team training by sharing knowledge of cooking techniques and equipment use with new staff.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Worked 2 jobs at once
- Perfect attendance
- Supervised banquet operations, ensuring adherence to service standards and guest satisfaction.
- Developed and implemented training programs for staff, enhancing service delivery and team performance.
- Managed inventory controls, reducing waste through efficient ordering and stock management practices.
- Established strong vendor relationships, negotiating contracts to secure favorable terms for events.
- Analyzed customer feedback to identify areas for improvement, driving enhancements in service offerings.
Journey Leader
Noodles & Company
Grafton, WI + Milwaukee, WI
2020 - 12.2021
- Led team in delivering exceptional customer service during peak hours.
- Trained new staff on operational procedures and customer engagement techniques.
- Streamlined food preparation processes to enhance efficiency during busy shifts.
- Monitored inventory levels and assisted in ordering supplies to meet demand.
- Implemented quality control measures to ensure food safety and presentation standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- During this time I moved around a lot to help out neighboring stores in need of employees
- Trained in ordering for store
- Trained in Inventory
- Worked at the location in Grafton for a while working 50-60+ hour weeks due to staffing issues
- Transferred to Oakland store and continued to be a journey leader
Prep Cook/cashier
Noodles & Company
Milwaukee, WI
10.2018 - 2020
- Prepared ingredients efficiently for menu items, ensuring high-quality standards.
- Maintained cleanliness and organization of kitchen areas, adhering to safety regulations.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Operated kitchen equipment safely and effectively, following operational guidelines and protocols.
- Supported training of new staff on food preparation techniques and safety procedures.
- Implemented best practices for portion control, minimizing waste while maximizing quality output.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Worked 40 hours a week over 6 days (all closes) and never had an unexcused absence
- Would help out neighboring stores
Drywall Subcontractor
Subcontracter
Milwaukee, WI
2018 - 2020
- Installed drywall sheets according to specifications and building codes.
- Measured and cut drywall materials with precision to minimize waste.
- Collaborated with project managers to ensure timely completion of tasks.
- Assisted in training junior subcontractors on safety protocols and techniques.
- Inspected completed work for quality, ensuring adherence to standards.
- Coordinated with other trades to maintain efficient workflow on job sites.
- Implemented best practices for drywall installation, enhancing overall project efficiency.
- Maintained tools and equipment, ensuring proper operation and longevity.
- Would work 40 hours weeks (all mornings)
- Never an unexcused absence
Cook/cashier
7 Mile Fair
Caledonia, WI
2015 - 2018
- Prepared diverse menu items while maintaining high standards of food safety and hygiene.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Collaborated with team members to streamline kitchen operations during peak hours.
- Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
- Only weekends worked 7 am - 7 pm while in high school
Education
Messmer High School
Milwaukee, WISkills
- Team supervision
- Inventory management
- Customer service
- Food safety compliance
- Staff training
- Shift scheduling
- Conflict resolution
- Quality control
- Health and safety regulations
- Sanitation protocols
- Cross-training staff
- Cost control measures
- Cash handling
- Compliance enforcement
- Decision-making
- Customer service focus
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Delegating work
- Quality assurance
- Staff training and onboarding
- Inventory control
- Staff development
- Documentation and reporting
- Schedule management
- Flexible schedule
- Inventory controls
- Hiring and recruiting
Timeline
Prep Cook/banquet manager
Sazama Fine Catering At The Marcus Center
09.2023 - 09.2025
Shift Manager
Noodles & Company
12.2021 - Current
Prep Cook/cashier
Noodles & Company
10.2018 - 2020
Journey Leader
Noodles & Company
2020 - 12.2021
Drywall Subcontractor
Subcontracter
2018 - 2020
Cook/cashier
7 Mile Fair
2015 - 2018
Messmer High School