Jacquelyn RICHMOND
LENOIR CITY
Summary
Previous Supervisor in Food and Nutrition Services at NHC Farragut for over 6 years. Meeting patients food and nutritional needs according to their diets and doctor orders, while also leading other employees to do the same was my main goal. I completed my Bachelors of Science in Criminal Justice degree recently, and this brought me to where I am now as a 988 Online Crisis Counselor. This position has allowed me to gain many new skills, and work with individuals in crisis and support them. I am eager for a new opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
988 Online Crisis Counselor
Volunteers Of America Western Washington
06.2023 - Current
- Listen and support visitors and gathered information needed to help them stay safe, or get them help if needed.
- Use skills such as active listening and collaborative problem-solving daily to connect with visitors and address concerns/risks.
- Build safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Talk with Individuals in crisis who called or texted hotline for assistance/support.
Food and Nutrition Services Supervisor
NHC Farragut
04.2016 - 08.2021
- Follow company policies and guidelines to ensure patients are taken care of
- Follow patient diets and doctor orders to ensure patient well being
- Work with other supervisors and managers to implement new policies and guidelines as changes occur
- Make sure patients feel welcome and at home in their daily lives in the facility
Education
Bachelor's of Science - Criminal Justice
Southern New Hampshire University
05.2022
Skills
- Excellent communication skills
- Detail oriented
- Active listening
- Organization skills
- Microsoft Word and PowerPoint
- Google Docs
- Customer service
- Excellent team player
- Strive to learn something new every chance I can get
- Typing
- Quick Learner
- Peer support
- Collaborative-Problem Solving
Certification
Counselor Agency Affiliated Registration -AAC
Timeline
988 Online Crisis Counselor
Volunteers Of America Western Washington
06.2023 - Current
Food and Nutrition Services Supervisor
NHC Farragut
04.2016 - 08.2021
Counselor Agency Affiliated Registration -AAC
Bachelor's of Science - Criminal Justice
Southern New Hampshire University
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