Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Software
Timeline
BusinessAnalyst
Ababiya Gebremenfes

Ababiya Gebremenfes

Saint Paul,MN

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Barista, SB Coffee Master

Starbucks
11.2022 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Promoted additional items with beverages, increasing store sales.

Manufacturing Specialist

Seagate Computer Technology
07.2022 - 10.2022
  • Generated detailed reports on production performance metrics, facilitating informed decision-making by management.
  • Inspected products and machines to maintain quality and efficiency.
  • Enhanced workplace safety by conducting thorough risk assessments and implementing necessary precautions.
  • Organized work to meet demanding production goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed general equipment maintenance and repair to minimize downtime.

Photographer, Videographer and Editor

Self-employeed
03.2018 - 06.2021
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.

Education

Associate of Science - Public Health

Adama General Health Medical College
Ethiopia
05.2018

High School Diploma -

DonBosco
Ethiopia
07.2009

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Adaptive and creative
  • Active listener
  • Coffee machinery
  • Cleanliness
  • Exceptional customer service
  • Product Upselling
  • Graphic Design
  • Workstation Maintenance
  • Hospitality and Professionalism

Certification

  • Certified coffee Master, StarBucks - Mar 2023
  • Digital Portraiture, Fly on the wall Studio (FOTW-Studio)- Mar 2020
  • Cinematography, Tom Film School - Apr 2019

Additional Information

I have a wide range of skills as a multidisciplinary person.

I have worked as a freelance VFX Artist, 3D Character & Creature Designer.

I also have passion for Cinematography. I have worked as a photographer & videographer for Almost 4 years.


Software

Adobe Products

Autodesk Maya

Zbrush

Unreal Engine

Timeline

Barista, SB Coffee Master

Starbucks
11.2022 - 03.2024

Manufacturing Specialist

Seagate Computer Technology
07.2022 - 10.2022

Photographer, Videographer and Editor

Self-employeed
03.2018 - 06.2021

Associate of Science - Public Health

Adama General Health Medical College

High School Diploma -

DonBosco
Ababiya Gebremenfes