Christine Serna
San Antonio,TX
Summary
Dynamic and detail-oriented professional with experience at Starbucks, excelling in exceptional customer service and cash handling. Proven ability to manage time effectively while maintaining high standards of cleanliness and inventory control. A friendly team player, adept at creating welcoming environments and ensuring customer satisfaction in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Barista/Coffee Master
Starbucks
12.2024 - Current
- Prepared high-quality beverages following established recipes and standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of work area, ensuring compliance with health and safety regulations.
- Operated coffee brewing equipment and machinery efficiently to meet customer demand.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Processed transactions accurately and efficiently with POS systems.
Aircraft Cabin Cleaner
ACS Cleaning Services
05.2021 - 09.2025
- Conducted thorough cleaning of aircraft cabins to ensure passenger comfort and safety.
- Utilized industrial cleaning equipment to maintain high standards of cleanliness and hygiene.
- Inspected cabin areas for compliance with cleanliness standards before each flight departure.
- Reported maintenance issues and necessary repairs to supervisory staff promptly.
Bartender
Southside Bar & Grill
11.2023 - 11.2024
- Crafted and served high-quality cocktails and beverages in fast-paced environment.
- Managed bar inventory, ensuring stock levels met operational demands.
- Handled cash transactions accurately, ensuring financial accountability at end of shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Devine High School
Devine, TX06.2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Exceptional customer service
- Adaptive and creative
Timeline
Barista/Coffee Master
Starbucks
12.2024 - Current
Bartender
Southside Bar & Grill
11.2023 - 11.2024
Aircraft Cabin Cleaner
ACS Cleaning Services
05.2021 - 09.2025
High School Diploma -
Devine High School