Abagail Hicks
Dollar General
Chester,IL
3
years of professional experience
Results-driven sales leader with extensive experience in retail operations and team management. Demonstrated ability to achieve sales targets through effective training and strategic relationship building. Passionate about creating a collaborative work environment that enhances customer satisfaction.
Work History
Lead Sales Key Holder
9 Months- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Assisted customers with inquiries and transactions, fostering a positive shopping experience.
- Organized merchandise displays to enhance product visibility and promote sales initiatives.
- Processed cash register transactions accurately, ensuring financial integrity of store operations.
- Promoted a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
- Trained new staff on operational procedures and customer service best practices.
Sales
6 Months- Achieved monthly sales targets consistently by implementing effective sales strategies and tactics.
- Achieved sales targets consistently by motivating team members and implementing effective sales strategies.
- Boosted regional sales by implementing effective sales strategies and building strong relationships with clients.
- Supported sales teams by providing technical consultations during pre-sales engagements.
Manager
5 Months- Supervised daily operations to ensure compliance with safety standards and productivity goals.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to streamline stock control processes.
- Conducted regular performance evaluations to enhance team efficiency and morale.
Receptionist and Acitivity Director
7 Months- Greeted and assisted visitors, ensuring a welcoming environment for residents and families.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Assisted with administrative tasks, including filing, data entry, and inventory management.
Education
High School Diploma
- 3.5 GPA
Skills
Store operations
Retail sales
Sales presentations
Inventory control
Pricing
Merchandise management
Customer service
Cash handling
Customer support
Staff training
Staff development
Employee scheduling
Store maintenance
Time management
Team leadership
Customer engagement
Relationship building
Inventory and stocking
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
I like working with my hands and fixing things.
I enjoy helping others and giving back to the community.
Volunteer Work for the Chester Moose
Helping Others
Timeline
Lead Sales Key Holder
Dollar General
11.2025 - CurrentRead More
Sales
Republic Monitor
05.2025 - 11.2025Read More
Manager
Factory Connection
01.2025 - 06.2025Read More
Receptionist and Acitivity Director
Three Springs Nursing Home and Rehab
01.2024 - 08.2024Read More
Chester High School
High School Diploma
Read More