Abagail Shanken

Server with a section seating up to 26 people, 4 table sections.

• Recommended menu items, specials, and pairings to improve guest experience and check totals.
• Coordinated with kitchen and bar staff to resolve order issues and maintain smooth service flow.
• Maintained clean, organized dining areas, following sanitation and service standards throughout shifts.
• Processed payments accurately using POS systems and balanced cash transactions at shift close.
• Supported teammates during busy periods by running food, refilling beverages, and resetting tables efficiently.
• Demonstrated strong menu knowledge to answer questions and ensure accurate, consistent service.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Greeted guests promptly and provided attentive table service
• Took accurate food and beverage orders using POS system
• Delivered dishes and beverages while maintaining service standards
• Coordinated with kitchen staff to ensure timely order fulfillment
• Reset tables efficiently and prepared dining area for incoming guests
• Recommended menu items and supported beverage sales through product knowledge
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• There were times I was the only server on the floor with 20 tables, bussed and kept my area clean, ran food and took and packed to go orders

• Prepared menu items following recipe standards and portion guidelines.
• Maintained clean, sanitary workstations throughout meal service.
• Coordinated with kitchen team to support timely order completion.
• Monitored food quality during cooking, plating, and final presentation.
• Restocked ingredients and supplies to keep prep areas organized.
• Followed food safety procedures for handling, storage, and temperature control.

• Greeted guests promptly and managed seating flow to maintain smooth front-of-house operations.
• Recorded wait times and coordinated table assignments to reduce service delays.
• Took accurate food and beverage orders and communicated requests clearly to kitchen staff.
• Delivered meals and refilled beverages while maintaining attentive, responsive guest service.

• Prepared menu items following Chick-fil-A recipes and food safety standards.
• Maintained clean kitchen stations, equipment, and prep areas during service.
• Assembled orders accurately to support timely drive-thru and dine-in service.
• Monitored food quality, freshness, and proper holding temperatures throughout shifts.
• Adapted to rush periods while maintaining speed, accuracy, and consistency.
• Collaborated with front-of-house team to resolve order issues quickly.
• Checked use by dates on food and beverage stock and maintained record of wasted items.
• Removed garbage, compost, and recycling, and placed in designated container areas.