Abass Braimah

Bronx, NY,NY

Summary

Focused on increasing revenue and customer satisfaction with a consultative and persistent approach. Profit-minded, polished and professional in all interactions. Resourceful in approaching each situation with a critical eye and devising innovative strategies for maximizing results.

Overview

years of professional experience

Work History

Business Development Representative

8 X 8

08.2022 - Current

Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
Used SalesForce to handle current portfolio and prospective leads.
Achieved or exceeded company-defined sales quotas.
Expanded business through effective network development, identifying new, and prospective clients.
Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
Scheduled 7 meetings per week resulting in 3 SQLs weekly

Client Success Manager

MRI Real Estate Software

12.2020 - 08.2022

Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.
Tailored customer relationships by determining expected needs and finding correct solutions.
Collaborated with sales and product teams to address customer success objectives.
Worked closely with sales and marketing departments to create product which aligned with needs of $50 Million annual revenue client.
Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.

Commercial Real Estate Agent

R.A.S Equity Partners

06.2019 - 12.2020

Developed new business and managed new and existing clients.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Negotiated contracts on behalf of clients.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

Education

Bachelor of Science - Business Management

SUNY Stony Brook, Stony Brook, NY

06.2019

Skills

Acquire New Business
Outreach Initiatives
High-Impact Proposal Presentations
Client Relationship Management

Client Service Optimization
Effective Customer Communication
Collaborative Environments
Customer Retention

Timeline

Business Development Representative - 8 X 8

08.2022 - Current

Client Success Manager - MRI Real Estate Software

12.2020 - 08.2022

Commercial Real Estate Agent - R.A.S Equity Partners