TISHIA ABAYA
Fresh Meadows,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Dental Receptionist / Office Manager
Dr. Yale Kroll DDS
06.2015 - Current
- Supervised front desk operations and ensured efficient office workflow.
- Collaborated as a liaison facilitating communication among dentists, hygienists, and patients.
- Executed treatment plans with patients and maintained appointment schedule
- Oversaw and coordinated large call queues and waiting areas
- Exhibited a dedicated work ethic and a strong commitment to effectively working with office staff.
Dental Assistant
Dr. Cynthia Gomez DDS
01.2002 - 01.2011
- Effectively handled the administrative aspects of patient appointments, both new and established
- Ensured proper functionality of treatment instruments
- Supported Periodontist in executing all phases of surgeries
- Completed all required phases of 'full mouth' series x-rays
- Collaboratively managed all post-procedure consultations, coordinating with counseling staff and accurately documenting patient information.
- Achieved successful resolution of all dental billing issues
- Maintained control and organization of office supply inventories.
Customer Service Associate
South Seas Resort
10.2000 - 10.2001
- Oversaw Guest relations and guidance within the resort
- Utilized combined expertise in customer service, hostessing, and waitressing to excel as a Customer Service Associate
- Managed food and beverage wait stations efficiently
- Coordinated efforts among staff members to guarantee exceptional guest experiences through top-notch service and professionalism.
- Executed complete setup for restaurant operations during shift transition.
Education
Bachelor of Science - Hotel And Restaurant Management
St. Scholastica’s College
Manila, Philippines03.1996
Skills
- Phone and Email Etiquette
- Dental Terminology
- Excellent multitasking capability
- Appointment Scheduling
- Punctual and Reliable
- Front Office Management
- Patient Services
- Administrative Support
- Time Management
- Database Administration
City
Fresh Meadows
State
NY
Zip
11365
Street
16517 72nd Ave.
Timeline
Dental Receptionist / Office Manager
Dr. Yale Kroll DDS
06.2015 - Current
Dental Assistant
Dr. Cynthia Gomez DDS
01.2002 - 01.2011
Customer Service Associate
South Seas Resort
10.2000 - 10.2001
Bachelor of Science - Hotel And Restaurant Management
St. Scholastica’s College
Similar Profiles
Suzette PencergaSuzette Pencerga
Dental Assistant at Dr. Guy Horie DDS & Dr. Sean Odo DDSDental Assistant at Dr. Guy Horie DDS & Dr. Sean Odo DDS
Lily-Anne SaengthongLily-Anne Saengthong
Receptionist at Dr Heath Grote DDS and Dr Mohammad Arif DDS, DMDReceptionist at Dr Heath Grote DDS and Dr Mohammad Arif DDS, DMD
Mijael Retamero CidMijael Retamero Cid
Lead Dental Assistant at Advanced Implant & Cosmetic Dentistry. Dr. Jyoti P. Srivastava, MS. DDS. DR. Robert Castracane, DMDLead Dental Assistant at Advanced Implant & Cosmetic Dentistry. Dr. Jyoti P. Srivastava, MS. DDS. DR. Robert Castracane, DMD
Eboni JoynerEboni Joyner
Operations Specialist at Success Academy Charter SchoolsOperations Specialist at Success Academy Charter Schools
Edan J. DayanEdan J. Dayan
Internship Student at H.E.S (Hebrew Educational Society)Internship Student at H.E.S (Hebrew Educational Society)