Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Abbas Zaidi

Abbas Zaidi

Houston

Summary

Results-driven retail and jewelry sales professional with experience in luxury jewelry sales, customer service, team leadership, and retail operations. Skilled in achieving sales targets, handling high-value transactions, upselling products, managing inventory, and building strong customer relationships in fast-paced retail environments.

Overview

7
7
years of professional experience

Work History

Sales Manager

Royal Ice Jewelers- First Colony
Houston, TX
01.2025 - Current
  • Lead daily store operations and supervise sales staff in a high-traffic jewelry retail environment.
  • Drive sales growth through customer engagement, upselling, and personalized jewelry recommendations.
  • Build long-term customer relationships and maintain high customer satisfaction levels.
  • Handle inventory management, merchandising, and cash reconciliation.
  • Train and mentor new sales associates on product knowledge and sales techniques.
  • Assist customers with luxury jewelry, watches, and custom orders.

Store Manager

BridalX- The Galleria
Houston, TX
01.2023 - 01.2025
  • Managed jewelry sales operations and coordinated customer consultations.
  • Helped customers select engagement rings, wedding bands, and bridal accessories based on preferences and budget.
  • Achieved monthly sales targets through strong product knowledge and customer service.
  • Resolved customer concerns professionally and maintained positive client relationships.

Sales Associate

DiamondX- The Galleria
Houston, TX
01.2021 - 01.2022
  • Assisted customers with jewelry selections and provided detailed product information.
  • Processed transactions accurately and maintained organized product displays.
  • Supported inventory counts and stock replenishment activities.
  • Contributed to achieving individual and team sales goals.

Sales Associate

GoldX- The Galleria
Houston, TX
01.2019 - 01.2021
  • Delivered excellent customer service in a fast-paced luxury retail environment.
  • Assisted customers with jewelry purchases, promotions, and financing options.
  • Maintained visual merchandising standards and organized displays.
  • Built rapport with customers and contributed to increased store sales.
  • Developed strong customer relationships through personalized service and product recommendations.

Education

High School Diploma -

The Avicenna School
Karachi,Pakistan

Skills

  • Retail Sales, Luxury Jewelry Sales, Customer Service, Team Leadership, Upselling & Cross-Selling, Inventory Management, Cash Handling, Sales Target Achievement, Bridal Jewelry Consultation, POS Systems, Communication Skills, Conflict Resolution

Languages

English
Full Professional
Hindi
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Manager

Royal Ice Jewelers- First Colony
01.2025 - Current

Store Manager

BridalX- The Galleria
01.2023 - 01.2025

Sales Associate

DiamondX- The Galleria
01.2021 - 01.2022

Sales Associate

GoldX- The Galleria
01.2019 - 01.2021

High School Diploma -

The Avicenna School