Abbe Sineth
Portland
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Victoricos Mexican Food
08.2022 - Current
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Coordinated shift schedules to optimize labor resources and enhance team productivity.
- Resolved customer complaints promptly, leading to improved satisfaction ratings.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained and mentored staff on customer service excellence and operational procedures.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
- Supervised daily operations to ensure compliance with food safety standards.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Crew Member
Papa Murphy's
08.2021 - 01.2022
- Prepared and assembled pizzas according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Roosevelt High School
Portland, OR08-2023
Skills
- Time Management
- Team leadership
- Problem-solving
- Customer Service
- Teamwork
- Positive attitude
- Cash handling
Languages
Spanish
Professional Working
Timeline
Shift Leader
Victoricos Mexican Food
08.2022 - Current
Crew Member
Papa Murphy's
08.2021 - 01.2022
High School Diploma -
Roosevelt High School