Summary
Overview
Work History
Education
Skills
Retail Business of the Year 2023
Languages
Interests
Timeline
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Abbey Brown

Streator,IL

Summary

Qualified and professional small business owner with a special interest in creative writing and marketing. Combining a talent for writing and entrepreneurial skills, a desired level of professionalism and creativity has been cultivated. Highly skilled in communicating and connecting with others both verbally and through writing.

Overview

15
15
years of professional experience

Work History

Owner

Brownstone on Main, LLC
01.2018 - Current
  • Managed day-to-day business operations within all rental properties.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Owner

Bromley & Brown Boutique
07.2017 - 04.2025
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Office Manager and Marketing Director

Athletico Physical Therapy
08.2010 - 08.2015
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between physician offices and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Education

Bachelor of Arts - Journalism

Columbia College, Chicago
Chicago, IL
05-2008

Associate of Arts -

Illinois Valley Community College
Oglesby, IL
05-2006

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business planning
  • Marketing
  • Staff hiring
  • Customer service
  • Effective leader

Retail Business of the Year 2023

Awarded to my boutique from the Streator Chamber of Commerce in 2023, this honor was voted upon by a council and given to one retail business in the community. 

Languages

English
Full Professional

Interests

  • Baking
  • Crafting and DIY Projects
  • Blogging
  • Avid Reader
  • Creative Writing
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Gardening

Timeline

Owner

Brownstone on Main, LLC
01.2018 - Current

Owner

Bromley & Brown Boutique
07.2017 - 04.2025

Office Manager and Marketing Director

Athletico Physical Therapy
08.2010 - 08.2015

Bachelor of Arts - Journalism

Columbia College, Chicago

Associate of Arts -

Illinois Valley Community College

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