Abbey Buzzard

• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Coordinated seating chart to maximize table utilization and reduce guest wait times
• Provided accurate wait time estimates to guests, managing expectations in a professional manner
• Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
• Trained new host/hostess team members on greeting procedures and seating protocols, enhancing overall customer service quality
• Utilized excellent communication skills to effectively handle high-pressure situations during busy periods
• Maintained knowledge of daily specials, promotions, and menu changes to provide accurate information to guests.

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
• Ensured cleanliness and organization of coffee bar area, contributing to a pleasant customer experience
• Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
• Greeted customers with a friendly demeanor and promptly addressed their needs, fostering a welcoming atmosphere
• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience

Relevant Knowledge Acquired: Medical Law and Ethics, Computers in Healthcare, Healthcare Systems, and Professional Communications. Familiar with HIPAA regulations, electronic medical management systems, and patient privacy compliance.