Summary
Work History
Education
Skills
Timeline
Generic

Abbey Dry

Summary

With 5 years of experience in the roofing industry, I have developed a comprehensive skill set that includes managing appointments, handling leads, and overseeing day-to-day operations. I have successfully supported C-level executives, coordinated multiple sales representatives, and ensured efficient office management across several states. My experience also includes working with permits, handling collections, managing production, and navigating insurance processes. I am detail-oriented, highly organized, and able to work collaboratively with teams to drive results. My ability to adapt to a fast-paced environment and focus on delivering exceptional service has consistently contributed to the success of the projects I oversee. I am confident that my background and skills make me a valuable asset to your team..

Work History

CSR

Conrad's Roofing


  • Managed and scheduled appointments for customers and sales reps, ensuring smooth coordination and timely follow-ups.
  • Actively tracked and managed leads, ensuring they were properly followed up on and converted into sales opportunities.
  • Coordinated and maintained calendars for multiple sales reps, optimizing their schedules for maximum efficiency.
  • Provided exceptional customer service, addressing inquiries and resolving issues to ensure a positive experience.
  • Assisted with managing office operations and documentation, ensuring accuracy and timely completion of contracts and orders.

Office Manager/Billing and Collections Specialist

1st Priority Roofing


  • Managed and tracked overdue accounts, ensuring timely collections while maintaining positive customer relationships.
  • Coordinated lead generation efforts and followed up on potential sales opportunities to support revenue growth.
  • Handled permits and ensured all necessary paperwork was submitted and approved for roofing projects in compliance with local regulations.
  • Worked closely with customers and insurance companies to resolve billing issues and facilitate the claims process for roof repairs or replacements.

Education

Missions And Theology

Victory Bible College

Law

University of California, Los Angeles
Los Angeles, CA

Skills

  • Strong attention to detail
  • Excellent organizational skills
  • Clear and effective communicator
  • Knowledge of local, state, and federal regulations
  • Team player with the ability to collaborate effectively
  • Resourceful problem-solver
  • Dedicated and willing to do whatever it takes to get the job done
  • Positive attitude and high energy
  • Flexible and able to work varied hours when needed

Timeline

CSR

Conrad's Roofing

Office Manager/Billing and Collections Specialist

1st Priority Roofing

Missions And Theology

Victory Bible College

Law

University of California, Los Angeles

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Abbey Dry