Abbey Hart
Bristol,WI
Summary
Detail-oriented professional managing online orders, maintaining accurate records, and supporting operations in fast-paced environments. Skilled in organization, written communication, and data entry with strong attention to accuracy. Currently pursuing a double major in psychology and criminal justice, strengthening research and professional writing capabilities.
Overview
9
9
years of professional experience
Work History
Online Sales Manager
Dicks Sporing Goods
09.2023 - Current
- Completed order picking, packing, and shipping under strict time constraints to support sales goals.
- Picked, packed, and shipped online orders from retail store inventory.
- Maintained current inventory counts and matched stock to ensure accurate online and in-store availability.
- Used shipping management tools and POS systems to track turnaround time, shipping costs, and order accuracy.
- Coordinated multiple tasks, including inventory control and customer inquiries, to support seamless operations.
- Directed staff during peak hours to sustain operational efficiency and focus teams in high-volume, fast-paced periods.
- Supported in-store sales while completing backend fulfillment tasks.
- Copied, printed, and scanned promotional signs for placement around the store.
Student Intern
FBI
06.2023 - 06.2023
- Facilitated mock investigative exercises by reviewing evidence and analyzing cases to simulate real-world investigative processes.
- Attended workshops on cybercrime, forensic science, intelligence analysis, and national security to enhance understanding of current trends and practices.
- Observe FBI agents and professional staff to learn about federal law enforcement operations and investigative procedures.
- Shadowed different FBI divisions to gain exposure to careers in law enforcement, behavioral analysis, and cybersecurity.
- Researched criminal justice topics and presented findings in group discussions to contribute to collective knowledge and foster informed dialogue.
- Studied FBI ethics, professional standards, and interagency collaboration to understand operational integrity.
- Practiced teamwork, communication, and problem-solving through scenario-based training exercises.
- Attended briefings and informational sessions on federal investigations and public safety initiatives.
Cashier
Antioch Pizza
01.2023 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service by promptly resolving inquiries and complaints, enhancing customer satisfaction.
- Welcomed customers into the store, creating a friendly environment. entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted in training new cashiers on operational procedures and systems.
- Coordinated with kitchen staff to ensure timely order fulfillment during peak hours, improving overall service efficiency.
- Boosted team morale and cooperation by assisting coworkers during peak hours, fostering a supportive work environment.
Camp Counselor in Training
Diettrich Farms
06.2017 - 08.2019
- Planned and executed daily camp activities for diverse age groups, enhancing camper engagement.
- Guided groups of children through various camp activities, fostering enjoyment and ensuring safety.
- Supervised campers during recreational activities, reinforcing safety protocols and promoting a secure environment.
- Fostered a safe and inclusive environment for all campers through effective communication.
- Collaborated with senior counselors to develop engaging lesson plans and schedules.
- Guided groups of children through various camp activities, fostering enjoyment and ensuring safety. of children safely through a variety of camp activities.
Education
Bachelor of Arts - Psychology And Criminal Justice
University of Wisconsin, Parkside
Kenosha, WI06-2028
High School Diploma -
Westosha Central Highschool
Salem, WI06-2024
Skills
- Online order and inventory management
- Customer service expertise
- Excel and Outlook proficiency
- Promotional content creation
- Data entry accuracy
- Attention to detail
- Task prioritization
- Time management
- Organizational skills
- Fast-paced work experience
- Cross-functional collaboration
- Verbal and written communication
- Punctuality and dependability
- Typing speed over 40 WPM
- Conflict resolution
References
Paige Hauser
Store Manager
Dicks Sporting Goods
9899 76th St
Kenosha, WI 53158
(262) 697-5764
Paige is my direct manager at Dick's Sporting Goods, where I work as an online sales manager.
Leonard Peace
FBI Public Affairs Specialist
Federal Bureau of Investigation
3600 S Lake Dr
St Francis, WI 53235
(414) 659-6479
lcpeace@fbi.gov
Mr. Peace was the head of the FBI teen academy summer program that I attended in 2023.
Ashley Koeshall
Dean of Students
Bristol School District
20121 83rd St
Bristol, WI 53104
262-857-2334 ext.1207
Ashley was my 7th and 8th grade teacher as well as a mentor to me in high school.
Extracurricular activities
Cross-country
2019-2022
Participated as a dedicated cross-country team member, demonstrating commitment, perseverance, and strong teamwork throughout training and competition.
Track
2023
Contributed as an active track and field team member, showing dedication, strong work ethic, and teamwork during training and competitions.
FBI Teen Leadership Program
2023
Selected to participate in the FBI Teen Leadership Program, developing leadership skills, professionalism, and knowledge of law enforcement through hands-on learning and collaborative activities.
Freshman Peer Mentor
2021-2024
Served as a peer mentor for incoming freshmen, offering guidance, support, and encouragement to help students adjust successfully to high school.
Accomplishments
- Top yearly performer award at Dicks Sporting Goods; 2024, 2025, and 2026
Affiliations
- Feed My Starving Children: March 2022-August 2022
Timeline
Online Sales Manager
Dicks Sporing Goods
09.2023 - Current
Student Intern
FBI
06.2023 - 06.2023
Cashier
Antioch Pizza
01.2023 - 06.2023
Camp Counselor in Training
Diettrich Farms
06.2017 - 08.2019
Bachelor of Arts - Psychology And Criminal Justice
University of Wisconsin, Parkside
High School Diploma -
Westosha Central Highschool