Abbey Koch
Topeka,KS
Summary
Accomplished Property Manager and compassionate Direct Support Professional with a proven track record at PMI Advisory Group and Sheltered Living Inc. (SLI). Expert in streamlining rent collection, enhancing tenant relations, and significantly improving clients'
quality of life. Demonstrates exceptional emotional support and effective communication skills, ensuring client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager /Lead Leasing Agent
PMI Advisory Group
08.2020 - Current
- Handle tenant complaints promptly and appropriately.
- Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversee lease agreements from inception to termination, protecting the interests of both landlords and tenants.
- Market all properties and introduce prospective tenants to types of units available and perform tours of premises.
- Streamline rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinate with legal counsel to handle court hearings and eviction processes smoothly and professionally.
Direct Support Professional
Sheltered Living Inc. (SLI)
02.2020 - 10.2020
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored clients' overall health and well-being and noted significant changes.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Maintained clean, safe, and well-organized patient environment.
Education
No Degree - Bachelor of Science in Nursing
Washburn University
Topeka, KS12-2026
Associate of Science -
Allen Community College
Iola, KS05-2024
High School Diploma -
Hayden Catholic High School
Topeka, KS05-2019
Skills
- Patient care
- Compassion and empathy
- Emotional support
- Effective communication skills
- Attention to detail
- Time management
- Multitasking and organization
- Flexibility and adaptability
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Property Manager /Lead Leasing Agent
PMI Advisory Group
08.2020 - Current
Direct Support Professional
Sheltered Living Inc. (SLI)
02.2020 - 10.2020
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
No Degree - Bachelor of Science in Nursing
Washburn University
Associate of Science -
Allen Community College
High School Diploma -
Hayden Catholic High School
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