Abbey Lowe
Johns Creek,GA
Summary
Dynamic General Manager with a proven track record in event sales and coordination. Expertise in project management and customer relationship management, driving operational efficiency and ensuring high client satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
General Manager
New South Hospitality Inc.
Roswell, Georgia
02.2016 - Current
- Managed all aspects of a small business special events venue, overseeing event sales, coordination, payroll, tax reporting, staff booking and hiring, communications, and invoicing to ensure seamless operations
- Developed strong relationships and partnerships with event vendors
- Increased yearly earnings significantly by optimizing event sales and operational efficiency
- Led monthly Roswell, GA venue managers meetings, encouraging idea sharing and collaboration to improve business performance
- Coordinated and managed up to 55 weddings in a single year, ensuring high client satisfaction
- Maintained a 5-star business rating on platforms including The Knot and Wedding Wire by accumulating 10 years of positive reviews
Bartender/Server
Pepperoni's Tavern
Alpharetta, Georgia
10.2011 - 02.2016
- Maintained full knowledge of bar and menu items, increasing guest satisfaction by making informed recommendations
- Served each guest with a sincere, positive, and enthusiastic attitude, enhancing overall customer experience
- Built guest loyalty by making engaging connections and providing personalized service
- Applied 5 years of restaurant experience to ensure efficient operations and guest satisfaction
Part Time Teaching Assistant
Pinckney Elementary School
Columbia , SC
01.2015 - 04.2015
- Earned increased autonomy by demonstrating reliability and initiative in teaching responsibilities
- Created lesson plans with minimal supervision, supporting classroom learning objectives
- Collaborated closely with coaching teacher to learn and apply diverse teaching styles and strategies
- Leaarned valuable public speaking skills, enhancing classroom engagement
- Strengthened time-management, organization, and clerical skills through daily classroom support
Practicum Teaching Assistant
Dreher High School
Columbia, SC
01.2014 - 04.2014
- Collaborated with coaching teacher to plan and organize classes, supporting effective instruction
- Developed strong organization and time-management skills by managing multiple classroom tasks
- Met strict deadlines and organized plans with tight time limits, ensuring timely lesson delivery
- Performed clerical work to support classroom operations and maintain accurate records
Education
Bachelor of Arts - English Language And Literature
University of South Carolina
Columbia, SC12-2015
Skills
- Event sales
- Event Coordination
- Staff management
- Project management
- Interpersonal skills
- Venue operations
- Tax reporting
- Customer relationship management
Certification
- ServSafe Alcohol Certification
- Cognate in Secondary Education from The University of South Carolina
Timeline
General Manager
New South Hospitality Inc.
02.2016 - Current
Part Time Teaching Assistant
Pinckney Elementary School
01.2015 - 04.2015
Practicum Teaching Assistant
Dreher High School
01.2014 - 04.2014
Bartender/Server
Pepperoni's Tavern
10.2011 - 02.2016
Bachelor of Arts - English Language And Literature
University of South Carolina