Abbey Parantha
LaBelle
Summary
Dynamic Pharmacy Technician with a proven track record at K&M Drugs, excelling in customer service and pharmaceutical calculations. Leveraged problem-solving skills to enhance patient education and streamline pharmacy operations, achieving significant efficiency improvements. Skilled in FDA compliance and adept at fostering patient trust through effective communication and secure medication handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
K&M Drugs
07.2020 - Current
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Receptionist
Caloosa Humane Society Veterinary Clinic
07.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Education
Associate of Science - Veterinary Science
Penn Foster College
01-2026
Associate of Arts - General Studies
Florida SouthWestern State College
LaBelle, FL12-2021
Skills
- FDA compliance
- Proper labeling
- Drug safety
- Pharmaceutical calculations
- Record preparation
- Prescription filling
- Supply restocking
- Secure storage of medications
- Workflow optimization
- Processing payments
- Answering customer questions, resolving customer issues
- Pharmacy and customer records management
- Problem-solving skills
- Patient education and counseling
Timeline
Receptionist
Caloosa Humane Society Veterinary Clinic
07.2023 - 02.2024
Pharmacy Technician
K&M Drugs
07.2020 - Current
Associate of Science - Veterinary Science
Penn Foster College
Associate of Arts - General Studies
Florida SouthWestern State College
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