Abbey Ridgway
DeLand,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Sonny’s
Orange City, FL
01.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction and timely assistance.
- Coordinated food and beverage orders efficiently to streamline service flow.
- Assisted in training new staff on menu offerings and standard operating procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
Trilogy Kitchen
DeLand, FL
10.2022 - 11.2023
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and grinders to ensure optimal performance and beverage quality.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Shift Supervisor
Aldi
DeLand, FL
08.2021 - 10.2022
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on best practices and operational procedures.
- Conducted regular performance evaluations to enhance team productivity and morale.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
Timeline
Server
Sonny’s
01.2024 - Current
Barista
Trilogy Kitchen
10.2022 - 11.2023
Shift Supervisor
Aldi
08.2021 - 10.2022