Abbi McGavic
Vincennes,IN
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Reliable professional with a background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Laundry Assistant
Good Samaritan Hospital
Vincennes, IN
07.2025 - Current
- Sorted, folded, and organized clean laundry for timely distribution.
- Maintained cleanliness and organization of laundry area and equipment.
- Communicated effectively with team members to ensure smooth workflow.
- Assisted in loading, unloading linens from washers, dryers, folding tables.
- Checked finished products for quality assurance before delivering them to customers.
- Followed safety protocols while operating machinery and handling hazardous materials such as detergents and bleach.
- Inspected linens for tears, stains and other damage.
Cashier Team Lead
Lics Deli and Ice Cream
Vincennes, IN
07.2024 - Current
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers promptly and responded to questions.
- Assisted cashiers with resolving customer complaints and inquiries.
Teller
First Financial Bank
Vincennes, IN
01.2025 - 07.2025
- Cross-sold additional bank products when applicable to meet customer needs.
- Verified customers' identification to ensure compliance with laws and regulations.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Explained account information to customers in detail as needed.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained accurate records of all transactions for compliance purposes.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Front End Associate
Walmart
Vincennes, IN
05.2024 - 06.2024
- Engaged with customers to ensure a positive shopping experience.
- Answered customer inquiries regarding product features, pricing, and availability.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided product knowledge to customers as needed.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Described merchandise and explained use, operation and care.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Cashier
Fastbreak 6
Vincennes, IN
03.2022 - 05.2024
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Checked personal identifications during alcohol and tobacco sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned items and checked pricing on cash register for accuracy.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cashier Team Lead
Lics Deli and Ice Cream
Vincennes, IN
09.2021 - 03.2022
- Greeted customers promptly and responded to questions.
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
Education
High School Diploma -
Lincoln High School
Vincennes, IN05-2022
Skills
- Cashier training
- Heavy lifting
- Store policies enforcement
- Upselling strategies
- Procedure enforcement
- Customer service
- Opening and closing procedures
- Time management
- New hire training
- Problem-solving
- Cash handling
- Cash register operation
- Multitasking and organization
- Punctual and reliable
- Empathy and patience
Timeline
Laundry Assistant
Good Samaritan Hospital
07.2025 - Current
Teller
First Financial Bank
01.2025 - 07.2025
Cashier Team Lead
Lics Deli and Ice Cream
07.2024 - Current
Front End Associate
Walmart
05.2024 - 06.2024
Cashier
Fastbreak 6
03.2022 - 05.2024
Cashier Team Lead
Lics Deli and Ice Cream
09.2021 - 03.2022
High School Diploma -
Lincoln High School