Abbi McKenzie
Stafford,VA
Summary
Skilled worker offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Applebee's Grill + Bar
Cumberland, MD
11.2022 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Pharmacy Technician
walmart pharmacy
Cumberland, MD
01.2022 - 12.2022
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Assistant Manager
Weis Markets Inc
Frostburg, MD
01.2017 - 01.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Supervised daily operations including scheduling shifts, assigning duties.
Team Member
Chick-fil-A
Cumberland, MD
01.2019 - 01.2020
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Greeted customers upon arrival in the dining area.
- Prepared beverages such as coffee, tea, soda..
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Mountain Ridge High School
Frostburg, MD2019
Skills
- Food Running
- Safe Food Handling
- Beverage Preparation
- Table Bussing
- Insurance Verification
- Drug Inventory Control
- Medication Dispensing
- Workplace Safety
- Cash Handling
- Customer Service
- Product Knowledge
- Following Instructions
- Problem-Solving
- Training and Mentoring
- Teamwork and Collaboration
Certification
Pharmacy Technician Certification
Timeline
Server
Applebee's Grill + Bar
11.2022 - 10.2023
Pharmacy Technician
walmart pharmacy
01.2022 - 12.2022
Team Member
Chick-fil-A
01.2019 - 01.2020
Assistant Manager
Weis Markets Inc
01.2017 - 01.2022
Mountain Ridge High School