Summary
Overview
Work History
Education
Skills
Timeline
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Abbie Hopping

Huntsville,IL

Summary

Customer oriented, work driven, retail sales professional with over 20 years in and around the retail industry. Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Overview

22
22
years of professional experience

Work History

Deli Clerk

County Market Grocery
Rushville, IL
09.2023 - Current
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Operated cash register accurately and efficiently for customer transactions.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Stocked shelves with fresh items daily.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Greeted customers in a friendly and professional manner.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Documented and entered special orders for event catering and party trays.

Online Information Proffer

Appen Butler Hill Inc.
Seattle , WA
09.2019 - 09.2023
  • Check news article for accuracy
  • Transcription
  • Voice level and sound check

Merchandise Associate

Kellogg's/Nabisco
Macomb, IL
12.2011 - 10.2019
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Kept work areas professional, organized and clean at all times.
  • Constructed aisle displays and arranged end caps to promote specific products.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in a neat and well-presented fashion.
  • Greeted all store customers, offered assistance and thanked each for patronage.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Processed shipments and maintained organized stock shelves.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Worked as a team member to provide the highest level of service to customers.

Assistant Manager

Rialto Cinemas
Macomb, IL
05.2009 - 12.2011
  • Processed credit and debit card payments and returned the proper change for cash purchases.
  • Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team.
  • Handled all scheduling for store shifts to ensure proper staffing at all times.
  • Efficiently addressed customer issues to ensure quick and successful resolution.
  • Offered direction and gave constructive feedback to motivate team members.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.

Warehouse Clerk Lead

Dot Foods Inc
Mount Sterling, IL
04.2003 - 12.2008
  • Verified received goods by comparing with purchase orders.
  • Maintained business operations by communicating with coworkers and managers.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Communicated with floor managers to determine merchandise placement.
  • Trained new employees.
  • Managed loading placement between 2 warehouses.
  • Verified outs and cuts from loads.
  • Printed and Arange bills.

Education

High School Diploma -

Plymouth High School
Plymouth, IL, United States
1989

General Studies

Western Illinois University
Macomb, IL, United States

Skills

  • Computer proficient
  • Quick learner
  • Time management
  • Team collaboration
  • Workplace organization
  • Prioritization
  • Scheduling
  • Customer service-oriented
  • Flexible schedule
  • Shipping and receiving

Timeline

Deli Clerk

County Market Grocery
09.2023 - Current

Online Information Proffer

Appen Butler Hill Inc.
09.2019 - 09.2023

Merchandise Associate

Kellogg's/Nabisco
12.2011 - 10.2019

Assistant Manager

Rialto Cinemas
05.2009 - 12.2011

Warehouse Clerk Lead

Dot Foods Inc
04.2003 - 12.2008

High School Diploma -

Plymouth High School

General Studies

Western Illinois University

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Abbie Hopping