Chandra Stratman
Jensen
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Customer-oriented Retail Clerk handles high volume of customers and tasks without frustration and maintains exceptional customer service. A self motivator and willing to learn more about a new position and find a job that I will enjoy while taking care of my two beautiful granddaughters.
Deli professional with proven track record in delivering quality service and maintaining high standards. Brings focus on team collaboration and adaptability to changing needs. Recognized for reliability, attention to detail, and strong communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deli Clerk
Smith's Food and Drug
08.2015 - 05.2022
- Supported superior customer service by welcoming customers and answering menu and product questions
- Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards
- Reduced shrink by serving correct portion sizes and accurately weighing price-per-pound products
- Adhered to local, state and federal laws for food handling and sanitation
- Used POS system to process payment transactions
- Reported theft, unauthorized mark-downs, or property defacement to manager
- Assisted in preparing special orders and party trays
- Served correct portion sizes and accurately weighed price-per-pound products
- Kept display cases, cooler and freezer organized and clean
- Removed outdated and damaged products from shelves and storage areas
- Operated kitchen utensils and equipment with manual dexterity, speed and accuracy
- Trained new hires in standardized department procedures
- Received inventory and verified receipt of ordered products and orders
- Managed product maintenance and rotation to avoid damages and spoilage
- Washed dishes, serving utensils and cooking implements using correct procedures
- Met health code requirements by staying on top of regular cleaning work and following guidelines
- Scrubbed and polished counters, steam tables and equipment
Cashier Team Lead
The Fresh Market
04.2007 - 04.2015
- Completed opening and closing duties, including issuing and verifying cash drawers, completing daily sales reports, and reconciling cash drawers following shifts
- Trained cashier team in register operation, customer service procedures, and merchandising
- Delegated and assisted with tagging, facing, rotating, and replenishing stock for front-lane displays
- Supported management during breaks by supervising cashier duties and front-lane activity
- Greeted and engaged customers, answered questions and offered product recommendations to meet needs
- Monitored and balanced cash drawers before and after each shift
- Operated POS systems to process payments, verify pricing and monitor stock levels
- Cross-trained additional employees and adapted workflows to meet current needs
- Verified product prices and promotional signage to resolve discrepancies
- Reported or resolved safety issues, hazards, or potential OSHA violations
- Resolved customer complaints with tact to achieve full satisfaction
- Preserved appearance of checkout area, directing cashiers through restocking and shelf resets
- Informed customers of promotions and special offers to increase sales
- Monitored suspicious behavior and recorded inventory variances for shrink tracking
- Assisted with tagging, rotating and replenishing stock for front-lane displays
- Answered incoming telephone calls to provide information and respond to questions
CNA - Certified Nursing Assistant
Applegate Home Care & Hospice
04.2006 - 04.2008
Education
High school diploma -
Park City High School
Park City, UT06.1987
Skills
- POS
- Food Preparation
- Computer literate
- Excel
- Microsoft Office
- PowerPoint proficient
- Self motivator
- Customer service
- Honesty and integrity
- Performance improvement
- Strong work ethic
- Data entry
Certification
- Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
- First Aid Certification - American Red Cross or St John Ambulance.
- OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration.
- Food Handler Certification - State or Local Health Departments.
- ServSafe Food Handler's Certification
Timeline
Deli Clerk
Smith's Food and Drug
08.2015 - 05.2022
Cashier Team Lead
The Fresh Market
04.2007 - 04.2015
CNA - Certified Nursing Assistant
Applegate Home Care & Hospice
04.2006 - 04.2008
High school diploma -
Park City High School
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