Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
Receptionist

Abbie Koenen

Coatsville,MO

Summary

Dynamic and organized professional with proven customer service expertise at Jenz Trendz and Hardees Restaurant. Skilled in data entry and adept at managing client relations, I consistently enhanced customer satisfaction and operational efficiency. Recognized for exceptional problem-solving abilities and maintaining a welcoming environment for visitors.

Overview

1
1
year of professional experience

Work History

Receptionist

Jenz Trendz
02.2023 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Frontline Worker

Hardees Resturant
03.2023 - 06.2024
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously.
  • Provided exceptional customer service, resulting in numerous positive feedback from clients.
  • Enhanced customer satisfaction by providing timely and efficient service to patrons.
  • Increased operational efficiency by quickly adapting to new procedures and protocols.
  • Demonstrated excellent problem-solving skills when faced with difficult situations or challenges.

Education

High School Diploma -

Putnam County R-1
Unionville, MO
05-2024

Bachelor of Accounting - Accounting

Truman State University
Kirksville, MO
05-2028

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Greeting and seating clients

Extracurricular activities

Putnam County FFA- 4 years

Putnam County Varsity Golf- 4 years

Putnam County FBLA- 2 years

Timeline

Frontline Worker

Hardees Resturant
03.2023 - 06.2024

Receptionist

Jenz Trendz
02.2023 - 07.2024

High School Diploma -

Putnam County R-1

Bachelor of Accounting - Accounting

Truman State University
Abbie Koenen