Abbie Smith
Maineville,OH
Summary
Pragmatic Mail Carrier offering seven years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
City Letter Carrier
United States Postal Service
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Delivered packages and mail to business and people in local area.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Planned and cased mail in sequence of delivery for designated route.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Store Associate
ALDI USA
12.2014 - 11.2015
- Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
- Provide exceptional customer service, assisting customers with their shopping, Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
- Provide exceptional customer service, assisting customers with their shopping experience
- Collaborate with team members and communicate clearly to the store management team
- Provide feedback to management on all products, inventory losses, scanning errors, and general issues
- Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
Education
Certificate , Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist - CNC Machining
Rhodes State College
Lima, OH05.2012
Associate of Science - Travel and Exploration
International Business College
Fort Wayne, IN10.2010
Skills
- Administrative Support
- Social Perceptiveness
- Active Listening
- Carrier Negotiations
- Clerical Support
- Project Requirements
- Postal Law Knowledge
- Product Merchandising and Distribution
- Customer Retention Abilities
- Sales Proposal Creation
Certification
- New Employee Training - 7 years
- Alternate Union Steward - 7 years
Timeline
Store Associate
ALDI USA
12.2014 - 11.2015
City Letter Carrier
United States Postal Service
Certificate , Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist - CNC Machining
Rhodes State College
Associate of Science - Travel and Exploration
International Business College