Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Abbiegail Pistorius

Gibsonia,PA

Summary

Dynamic and professional with a proven track record at Eat N Park. Excelled in customer service and sales expertise. Demonstrated skills in conflict resolution and enhancing team productivity through effective mentorship and engagement strategies. Prioritizes guest engagement and maintains high hygiene standards, resulting in notable customer satisfaction. Expertise in cash handling and order delivery practices has fostered significant improvements in operational efficiency.

Overview

6
6
years of professional experience

Work History

Server Supervisor

Eat N Park
04.2019 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Cover Manager

Eat N Park
05.2023 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

AW Beattie Career Center
Allison Park, PA
06-2021

High School Diploma -

Deer Lakes High School
Cheswick, PA
06-2021

Skills

  • Order delivery practices
  • Daily specials memorization
  • Team member support
  • Table resetting
  • Guest engagement
  • Task prioritization
  • Calm demeanor
  • Cash handling
  • Customer service
  • Sales expertise
  • Team leadership
  • Time management
  • Decision-making

Interests

  • Animal Care
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking

Timeline

Cover Manager

Eat N Park
05.2023 - Current

Server Supervisor

Eat N Park
04.2019 - Current

High School Diploma -

AW Beattie Career Center

High School Diploma -

Deer Lakes High School
Abbiegail Pistorius