Summary
Overview
Work History
Education
Skills
Timeline
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Abbigail Conrad

Gainesville,FL

Summary

Dependable server that is successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Server

Black Hammock Restaurant
02.2023 - 08.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Jeremiah's Italian Ice
10.2021 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Science - Marketing

Santa Fe College
Gainesville, FL
05.2025

High School Diploma -

Oviedo High School
Oviedo, FL
05.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • High-volume dining
  • Suggestive Selling

Timeline

Server

Black Hammock Restaurant
02.2023 - 08.2023

Server

Jeremiah's Italian Ice
10.2021 - 06.2022

Bachelor of Science - Marketing

Santa Fe College

High School Diploma -

Oviedo High School

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Abbigail Conrad